1. 1/12/2019 4:38 AM
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2. Microsoft Teams Real Work Tips for Success
TRH3079
Microsoft Teams Real Work Tips for Success
Tom Arbuthnot, Modality Systems
Carolyn Blanding, Microsoft
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. 8 Do’s and 8 Don’t based on real work customer experience…
8 Do’s and 8 Don’t based on real work customer experience….. In 20 minutes!

4. Map your Journey Do Don’t Review new Office 365 workloads
1/12/2019 4:38 AM
Map your Journey Do
Review new Office 365 workloads
Review all Teams policies
Decide who can create Teams
Plan Guest access strategy
Plan Client rollout
Don’t
Think you can adjust on the fly
Set users up for failure
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Prepare Do Don’t Evaluate your network readiness
1/12/2019 4:38 AM
Prepare Do
Evaluate your network readiness
Rollout clients and management policies
User communications
Don’t
Go live without thoroughly testing
Surprise uses with new “features”
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Starting your Teams journeyDo
Understand the Teams modes
Islands
Collaboration
Collaboration with Meetings
Teams Only
Use Evaluation Mode for testing
Consider Teams Meetings Prop
Don’t
Leave users in Islands mode when you upgrade users to Teams mode
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Identifying Users for Adoption
Select users from same business group
Start with friendlies
Don’t
Upgrade boss before PA
Upgrade critical users first

8. It’s a big change Do Don’t
Be sensitive that this is a big change for users
Sell the benefits
Don’t
Focus on what it doesn’t do that Skype did
Expect users to want to change

9. User Adoption Training
Get business buy in that training is important
Provide different training modalities
Communicate deployed polices
Don’t
Leave it to end user to take the training
Limit training options
Leave users guessing

10. Devices Do Don’t Confirm device compatibility with Teams Test devices
Assume users are using the right devices
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Usage Metrics Do Don’t Measure usage Get user feedback
Adapt your approach based on feedback
Don’t
Think no news is good news

12. Thanks for your time and attention

13. Sign Up Microsoft Teams Resource Cheat Sheet Continue Your Education
Office 365 Roadmap
All public feature delivery dates
Filter by product
Microsoft Technical Community
Product forums and blogs
Driving Adoption forum
O365 Champion’s Corner
Success with Teams Practical Guidance
Learn how to plan, deliver, adopt and manage Microsoft Teams
Skype for Business to Teams transition guidance
Coffee in the Cloud on YouTube
Short how-to videos for IT Pro’s and Champions
Long form end user & administrator training
Continue Your Education
Office 365 Champions Program
Free monthly calls with Microsoft experts & peers
Early access to adoption resources and tools
Open to all business users, IT Pro’s and developers who want to drive adoption of cloud solutions & services
Sign Up

14. Microsoft Teams Sessions at Ignite See more at https://aka
Teams Core Fundamentals
Change Management, Adoption and Success Stories
BRK2159: What's new in Microsoft Teams,
BRK2161: Microsoft 365, Built for Teamwork
BRK3118: Microsoft Teams Architecture Update
BRK3120: Troubleshooting Microsoft Teams
BRK3126: What’s new in EDU? Updates to Microsoft Teams
BRK3135: Learn more about security and compliance for Teams
BRK3140: Microsoft Teams in the Government Cloud
BRK3231: Collaboration on the Go with the Teams Mobile App
BRK3370: Innovation of Teams built on a foundation of quality
BRK4012: How to manage Microsoft Teams effectively
BRK2160 : Scenarios to realize the value of Microsoft Teams
BRK2189: Success with Teams Customer Panel – Best practices for large scale enterprise deployments
BRK2366: Find out how one of the biggest retailers in Europe is using Microsoft Teams
BRK3170: Driving Teams Adoption: Enabling the modern workplace with O365 & Microsoft Teams
BRK2143: Improving Health Teams Collaboration using Microsoft Teams
Upgrading from Skype for Business to Teams
Intelligent Calls, Meetings & Devices
BRK2190: Facilitating a smooth transition from SfB to Teams
BRK3141: Designing your path from SfB to Teams
BRK3142: Planning migration from SfB to Teams for IT Admins
BRK3230: How Microsoft Does IT:  The Journey from SfB to Teams
BRK2169: Reaching broader audiences with Microsoft Teams live events
BRK2188: Intelligent meetings in Microsoft Teams
BRK3168: Intelligent Communications across devices in Microsoft Teams
BRK3232: Collaborative Calling and Business Voice in Teams

15. Microsoft Teams Sessions at Ignite See more at https://aka
IT Pro Deep Dives
BRK3113: Deep dive into the Administration Portal for Microsoft Teams and Skype for Business
BRK3138: Managing Client Deployments and Updates for Microsoft Teams
BRK4013: Quality in Meetings and Calling in Teams
BRK3169: Understanding calling usage and diagnosing call failures in Teams
BRK2461: How to choose, deploy and manage the right Teams Devices
BRK4014: Deep dive on Office 365 Direct Routing
BRK4016: Understanding Media Flows in Microsoft Teams
BRK3229: Everything you need to know about Skype for Business Server
BRK3124: How Skype for Business on-premises customers can take advantage of Teams meetings
Extending Platform and Apps
BRK2453: Drive Digital Transformation through Apps in Microsoft Teams
BRK3119: Deep Dive into Building Apps for Microsoft Teams
BRK2463: Introduction to programmable voice and video in Microsoft Teams
BRK3122: Connecting Microsoft Teams to third-party meeting room devices with Cloud Video Interop
BRK3136: How to manage secure, custom applications in Microsoft Teams

16. Microsoft Teams Resource Cheat Sheet
Teams Dev Center
Get started building great apps, bots & tabs for Microsoft Teams
Training and tutorials
Use our resources to get up to speed quickly
Developer Support
Announcements and program information
Stay up to date on best practices and network with peers
Success with Teams Developer Guidance
Learn how to plan, deliver, adopt and manage Microsoft Teams
Includes Skype for Business to Teams transition guidance
For Developers

17. Learn more at https://aka.ms/DiversityandTech
Courtesy of Dux Raymond Sy

18. Please evaluate this session Your feedback is important to us!
1/12/2019 4:38 AM
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© 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. 1/12/2019 4:38 AM
© Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.