1. National Utilities Refund
“Assuring Accurate Invoices and Maximum Refunds to Thousands Nationwide”

2. NUR’s Utility Auditing Service
Verify how you are billed on your
Electric (Including 3rd party bill verification)
Natural Gas
Water/Sewer
Telecommunications (local, long distance, cellular, and Internet.)
What we do is audit the electric, natural gas, water/sewer and telecommunication invoices for billing discrepancies, erroneous charges, and overcharges. In summary, what an audit will do for you is obtain any money owed to you and identify the money you do not need to pay on a monthly basis.
“We will obtain the money owed to you and identify the money your are paying on a monthly basis that you do not need to owe, at no out of pocket cost!”

3. The Three Areas of Bill Cost Savings
Where does an audit “fit in”
The Three Areas of Bill Cost Savings
Lower how much you are paying per unit.
Reduce how much you consume
Remove unnecessary monthly charges and obtain a refund on billing discrepancies
As you may already know, there are essentially three ways you can reduce your utility expenses. 1. You can pay less for what you are using, “switching energy” or instead of paying five cents per min. for telecom. You can pay four cents per min. 2. You can reduce how much you use by retrofitting lights and becoming more energy efficient. The 3rd aspect is what we are going to take a look at- remove unnecessary charges you do not need to owe and obtain a refund on errors and discrepancies you are paying for.

4. About NUR Over 45 years of combined experience
Performed over 3,100 audits in 48 States, Canada, and Mexico.
Audited virtually every industry.
-Manufacturing, Educational, Government, Hospice, Hotel Chains, and etc.
As far as our auditing team. They have over 45 years of combined experience and performed over 3,100 audits in 48 states within virtually every industry. On average 80% of our audits resulted in findings that put money back into the customers pocket.

5. Utility Bill Complexities & Regulations
Most of the time, if the bill is trending and in line with the budget, it gets paid without question.
Bills are Coded into Tariffs and USOC Codes.
The burden is placed on the consumer to report any billing discrepancies or cost saving opportunities.
*The statute of limitation in most states is 36 months.
Through out our experience, most customers pay the utility bills without question if the bill is bill is trending, in line with the budget, and not flag as an outlier. This not only occurs in small businesses but it also in fortune 500 companies. With that in mind, 80% of our audits result in some sort of findings. The reason being, is because the bills are coded into tariffs and usoc codes which is an industry language that requires industry experience to translate and decode. The real kicker is that the utility companies put the burden on you, the consumer, to identify errors and discrepancies. Also, they have a 36 month limitation on reporting errors, which means anything beyond the limitation is lost to the utility companies forever.

6. Example Telecom Bill
As you can see, this is a simple telecom bill where one may compare the total amount due to the monthly budget. As you scroll through the bill it looks like they are listing all of the charges you are paying, however, the only way to truly identify whether these charges are accurate if you pull the customer service records from the provider.

7. Customer Service Records
As you can see in the customer service records the USOC codes are written in an industry language. This is what we will be taking a look at while we audit your bills.

8. Example Electric Tariff
This an electric tariff which is also written in the complex industry language and can change several times throughout the year.

9. Utility Audit Process Completely Offsite! Performed using bill copies!
Time frame is 6-8 weeks to complete!
We prepare all reporting documents!
In regards to the audit process, our audit is performed completely offsite using the bill copies and by pulling records from the utility companies. The audit itself takes approximately 6-8 weeks and at the end of the audit we will provide a report that shows any money owed to you in refunds as well as any overcharges or unnecessary charges you can remove. After you review the finding report, you can then decide what you would like to move forward with and we will implement the findings.
A final report will presented at the end of the audit and the customer will have final say over which findings they want to move forward with.

10. Refunds and Reductions
If we obtain a refund, you will receive 50% of the refund!
If we remove unnecessary charges that create a reduction in the bill,
-You will receive 50% of the reduction for up to 24 months, then you keep 100% of the reduction forever!
-For example. If we remove a $50 monthly charge on a telecom bill, we will ask for $25 for each month you receive the reduction, for up to 24 months.
On the refunds you move forward with, we ask to share in them at 50%. For the unnecessary overcharges you decide to remove, we ask to share in the reduction you actually receive at 50% for up to 24 months. For example, if we remove $50 in overcharges, we will ask for $25 a month for up to 24 month then you keep the reductions forever. If we find nothing, we walk away with nothing. Therefore, we are only paid on what you move forward with and when you receive it.

11. Types of Findings
At NUR we only will point out true and uncontested findings that add directly to your bottom line.
We are only compensated on what you decide to move forward with.
If we do not find any refunds or reductions, there is still no charge to the client!
We will monitor the bills online to verify when refund/credit has been implemented.
As far as the types of findings, we only present true and uncontested findings that add directly to your bottom line. If there is something you do not want to move forward with, you are not required to move forward with it. Therefore at the end of the audit, you will either continue paying exactly what you have been paying to the utility each month or you will end up paying less and receiving a check in the mail. Mr. Prospect, can you see how the audit will never cost you anything? What questions do you have?

12. QUESTIONS. Thank you for your time
QUESTIONS? Thank you for your time! Be sure to check out our website at For more information.
As far as the types of findings, we only present true and uncontested findings that add directly to your bottom line. If there is something you do not want to move forward with you are not required to move forward with it. Therefore at the end of the audit, you will either continue paying exactly what you have been paying each month or you will end up paying less and receiving a check in the mail. Mr. Prospect, can you see how the audit will never cost you anything? What questions do you have?

13. AGREEMENT
State of County of
This agreement is made this day of ,20__, by and between hereinafter referred to as Client, and National Utilities Refund LLC hereinafter referred to as Auditor.
I. Purpose and Duration of Agreement
 The purpose of Agreement is to state the terms and conditions under which Auditor is to provide Client with consulting services designed to obtain rebates and reductions in the areas of Utilities, and Telephone Expenses. The duration of this Agreement shall be for one year, but will automatically renew on a month to month basis. After the initial term, either party may terminate this agreement with a 30 day written notice however, any fees due Auditor will continue to be paid after expiration of this period as stated below.
In consideration of the mutual promises contained within this Agreement, the parties agree to the following:   
II. Services to be performed
Auditor will review the way that client purchases Utilities, and Telephone Expenses. Auditor will advise Client of any cost saving actions that may be implemented or any overcharges that may have been paid by Client. When an error has occurred on Clients invoices, the Auditor will endeavor to collect on behalf of the Client the amount of such overcharge. Auditor will summarize, in writing, all available cost saving actions. The method of measuring and/or calculating the savings will be clearly stated in the written summary. Should the implementation of any action require the client's participation, and that action is delayed for any reason, Auditor will receive compensation based on actual savings whenever that action is implemented.
III .Client agrees to compensate Auditor as follows:
 A. Auditor will receive a fifty percent (50%) share of all the rebates/refunds received as a result of Auditor's efforts.
Auditor will receive a percentage share of all the savings which are created by Auditor efforts based on the following schedule:
50% of the first 24 months of actual savings payable monthly
C. Each billing month, Auditor will obtain billing invoices via the vendor Internet portal to calculate the savings amounts. In the event Auditor cannot access the Client’s invoice via the vendor, the Client will mail or fax copies of its utility bills that pertain to Auditor actions implemented within 10 days of the receipt of the bill. Auditor will calculate what the costs would have been without Auditor's efforts and compare them to the actual costs. The difference is defined as the savings for that month. A statement will be presented for verification to client and payable upon receipt.
D. Client agrees that its Utility and Telephone services are currently not under cost reduction evaluation by Client or any Third Party. Client also agrees that all savings identified by Auditor and implemented by Client will be eligible for full payment as defined in section III A and B above. Any item that is to be excluded from Auditor’s efforts will be identified by Client as an attachment to this agreement prior to the start of the audit. If an item is not excluded in writing prior to the audit and savings are obtained by Client on that item, full compensation will be due Auditor as stated within the terms of this Agreement.
IV. Miscellaneous
 A. Nothing in the Agreement shall be deemed to limit or abridge the right of Client to change its business operations in such a manner as it shall, in its sole discretion, deem necessary or appropriate to the conduct of its business, regardless of the effect such change shall have on its consumption or cost of operations.
B. Parties to be bound: This Agreement shall be binding upon the parties hereto and their respective heirs, successors and assigns.
C. Amendments and Modifications: Modification of or amendment of this Agreement shall be in writing and signed by both parties hereto.
D. Auditor is hereby authorized to act as Client's agent in obtaining billing information from Utility Companies, Taxing Agencies, and other sources as required.
Client: Auditor:
Section 1. The audit only lasts 6-8 weeks, however, we ask for a 12 month window to implement all of your findings and obtain any refunds owed to you.
Section 2. We will take a look at any of the utility or telecom invoices that you provide us (electric, natural gas, water/sewer, telecom).
Section 3. Clearly states that we will ask for 50% of any refunds you move forward with and share in any reductions you move forward with at 50% for up to 24 months after you receive them.
Section c. States that we will monitor the bill through utility company to make sure you receive the refund or reduction. We are only compensated when you have the money in your account.
Section D states that you are not currently under audit or review. If you are currently working on a specific billing issue you may exclude it from the audit so we do not duplicate any efforts.