1. Labour and Skills Needs in the Tourism/Hospitality Sector
Tony Donovan
Chief Technical Adviser
Skills for Tourism (Project LAO/029)
2017 Round Table Implementation Meeting Pre-Consultation
13 October 2017

2. Skills for Tourism Project - Conceptual Framework
Overall Objective
Promotion of sustainable and inclusive growth of the Lao PDR tourism and hospitality sector thereby contributing to poverty reduction
Specific Objective
Graduates of improved and expanded tourism and hospitality vocational education and skills development, including disadvantaged people, find gainful employment in tourism and hospitality
Outcome 1
The quality of skills development programmes in tourism and hospitality is improved
Output 1.1
A market-led system of research, monitoring and evaluation is established

3. Tourism/Hospitality Labour Market Information
The Uses
Planning TVET/SD provision and enrolment capacity
Measuring the effectiveness of TVET/SD in terms of quality and quantity
Developing occupational standards, qualifications, curricula, assessment and certification systems
Providing vocational guidance, career counselling and employment support services
Developing and providing short courses for retraining and upskilling
Identifying TVET/SD options that provide opportunities for particular target groups

4. Tourism/Hospitality Labour Market Information
The Challenges
1. Multiple and uncoordinated data generation
2. Lack of cooperation from data sources
3. Limited capacity to translate data into useful information
4. Definition of specific needs
5. Need for constantly updated labour market data
6. Lack of data dissemination
7. Mechanism to discern important labour market signals
8. Willingness and readiness to respond to labour market information

5. Tourism/Hospitality Labour Market Information System
Reliable and Timely Labour Market Information
The Demand for Workers Now and in Future
The Supply of Workers Now and in Future
The Industry Now and in Future
Ministry of Information, Culture and Tourism
Ministry of Education and Sports
Ministry of Labour and Social Welfare
Chamber of Commerce and Industry, Industry Associations, Trade Working Groups
Effective TVET/SD System

6. Labour Market Supply and Demand
Balance is needed
Supply of tourism/hospitality labour
Demand for tourism/hospitality labour