1. Corporate Director People and Communities Peterborough City Council
Wendi Ogle-Welbourn
Corporate Director People and Communities
Peterborough City Council

2. ‘Placing People at the Heart of a System That Makes Sense to Them’
Driving Delivery of:
The right services
To the right people, families and communities
By the right people
At the right time
In the right place
At the right cost
‘Placing People at the Heart of a System That Makes Sense to Them’

3. …Becoming System Leaders:
Outcomes focussed – not departmental, divisional or organisation focused
Containing personal/organisation ego
Getting done what needs to be done by who is best to do it
Understanding and appreciating the perspectives of all parties
Openness and transparency – putting our cards on the table
Using of evidence based sources and best practice to ensure what we commission and deliver has the best chance of success
Working together, not undermine each other
Speaking well of each other, in public and private
Behaving well, especially when things go wrong
Keeping our promises – small and large
Speaking with candour and courage
Delivering on promises made
Seeing success as collective