1. Click here to advance to the next slide.

3. Read to Learn
Describe how technological inventions have an effect on business.
Give examples of how technology has changed jobs in business.

4. The Main Idea
Technology has changed the way people do business. Technological inventions have created new products, new markets, and new jobs.

5. Technology Influences Business
Technology refers to the tools and machines that people have invented to make life easier.
The most common technology staple in business today is the computer.

6. The Impact of Telephones
The invention of the telephone made it possible for people to communicate instantly even if they were hundreds of miles away.

7. The Impact of Telephones
Cordless phones, cell phones, and radio telephones became useful tools for business and consumers.

8. The Impact of Telephones
Cell phones are not just phones—they are small computers.
Fax machines use telephone lines to send images.

9. Modern Technology
In the past 60 years, electronic devices have revolutionized business and society.
Business and consumers demand smaller, faster, cheaper, and more powerful electronic devices.

10. Modern Technology
The computer has created a boom in nearly all industries.
Personal digital assistants (PDAs) let users send , list contacts, and access the Internet.

11. Technology and the E-Workforce
According to the Bureau of Labor Statistics, the e-workforce consists of more than 77 million workers.
e-workforce
people who work with computers while doing business

12. Technology and the E-Workforce
Electronic commerce, or e-commerce, allows businesses to reach customers directly anywhere in the world.
e-commerce
using the Internet to do business

13. Employment
New markets have opened up for products such as printers, fax machines, video games, and cell phones.
Innovation means more jobs and more people learning new skills.

14. By switching to a digital workflow, companies use less paper.
Employment
By switching to a digital workflow, companies use less paper.
digital workflow
linking all the steps in a process digitally

15. Employment
The digital workflow means that more people have easier access to a broad range of information.
Library catalogs and encyclopedias are available in digital format.

16. Employment
High-tech industry can be found everywhere, but especially in these technology centers:
California’s Silicon Valley
New York’s Silicon Alley
Oregon’s Silicon Forest
Austin, Texas’s Silicon Hill

17. Employment
The Internet has created a demand for:
Software writers
Online writers
Web page designers

18. Employment
Companies post job opportunities in several locations:
On their homepage
In newspaper’s online classified section
Internet job services, such as Monster.com

19. Mapping Locations
Some companies use Web-based mapping software to find the right location for their business. Starbucks uses software to determine factors such as how many offices are located near a site and the amount of foot traffic around a block.

20. What are some examples of inventions that have had a major impact on business?
Some examples are computers, fax machines, copy machines, and telephones.

21. How is digital workflow different from paper workflow?
All steps in a process are linked electronically
in a digital workflow. There is less paper involved than in paper workflow.

22. What are three examples of new jobs that have been created by the Internet?
Three examples are software writers, online writers, and Web page designers.

23. End of

24. Click here to advance to the next slide.

26. Read to Learn
Explain why doing business on the Internet has become a major factor in many industries.

27. The Main Idea
Businesses offer all types of goods and services online. Consumers can research almost any product or service from their home. They can buy just about anything online.

28. The Importance of Virtual Business
The ease of doing business via the Internet has created a boom in virtual businesses.
The Internet makes it possible to communicate online with customers and clients around the world.

29. The Importance of Virtual Business
Some Internet businesses are start-ups.
start-up
a newly formed business that is usually small
Many entrepreneurs have started virtual businesses from their homes.

30. What Consumers Buy Online: Top Purchases
Figure 9.1
What Consumers Buy Online: Top Purchases

31. The Basics of E-Commerce
An e-tail store sells products over the Internet through e-commerce.
e-tail
electronic retail

32. The Basics of E-Commerce
A multi-channel retailer uses various methods to sell products.
multi-channel retailer
a business that sells goods or services in stores, by mail, and online

33. The Basics of E-Commerce
Businesses often call their stores and warehouses bricks-and-mortar.
bricks-and-mortar
actual buildings

34. The Basics of E-Commerce
Bookstore chain Barnes & Noble is an example of a clicks-and-mortar company.
clicks-and-mortar
businesses that use the Internet in addition to physical locations to sell goods and services

35. Advantages and Disadvantages of E-Tailing to Consumers
Graphic Organizer
Advantages and Disadvantages of E-Tailing to Consumers
Advantages
Disadvantages
Convenience
Choices
Buying power
Additional charges
Immediacy
Relying on observation

36. Privacy Issues
Some companies use software to track consumers. Customer-tracking software follows what customers are doing on the Web as they shop and offers to help if it seems a customer cannot find a product.

37. The Basics of E-Commerce
Some people find that purchasing an e-ticket is easier and cheaper than visiting an actual store.
e-ticket
electronic ticket

38. Graphic Organizer Airlines Amusement Parks E-Tickets Concerts Movies
Museums

39. How have virtual businesses changed the business world?
Entrepreneurs can conduct businesses from their homes, communicate with customers worldwide, and operate via the Internet.

40. How is an e-tailer different from other businesses?
An e-tailer sells products over the Internet.

41. What are two advantages and two disadvantages to e-tail for you as a consumer?
Advantages: convenience and choice. Disadvantages: shipping charges; time for delivery; and you cannot always judge the product’s quality.

42. End of