1. Rural Transportation Technology in Communication and Outreach
HIRTA Public Transit | Central Iowa
Rural Transportation
Challenge:
Rural Communities struggle with limited access to transportation. technology implementation throughout HIRTA is helping to increase accessibility, improve communication, and streamline outreach efforts across HIRTA’s 7 county region.
Communication and Outreach
Process:
From free technology such as Skype, to RouteMatch Scheduling software, technology can change communication within transit organizations.
Internal Communication
Customers are learning how to take control of their transportation experience through the RouteMatch Customer Portal.
External Communication
Video how-to’s, social media interactions, and agency education sessions are helping communities learn about the benefits and details of public transit.
Community Education
Impacts:
Increased Safety
Environmental Responsibility
Ease of Access
Increased Education and Outreach
Community Involvement