1. Mentoring
It is a relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person. He or she is regarded as a wise and trusted counsellor or teacher and also an influential senior sponsor or supporter.
It is a meaningful commitment

2. School
learner
Parents
Mentor

3. Role of a Mentor Be a good listener
Be open minded and flexible [open to gaining knowledge of backgrounds] – Seek to gain information on background
Display warmth and empathy that invite learners to come to you
Be a care giver – able to give supervision and to be accountable

4. Role of a Mentor Be non-judgmental
Ensure learners are equipped with books, uniforms, stationery
Identify problems early
Provide emotional safety and support
Display own [mentor’s] vulnerability and be open to self –learning
Settle learners and put them at ease

5. Role of a Mentor
Provide orientation to school [processes, routines, rules]
Establish trust
Provide an ear – be an active listener
Help learners engage with this new opportunity - build trust and create a support base
Important to enhance / encourage culture

6. Role of a Mentor Be an effective communicator
Time management, administrative and organizational skills
Help to set realistic goals and cope with disappointment and devise step by step process to realize goals. 

7. Lessons Learnt from Mentoring
Gender issues - 
a team approach can help to support problematic or sensitive areas [ e.g. boarding team plays a vital role] 
adopt different approaches to different sexes

8. Lessons Learnt from Mentoring
Allow the individual to bond with different mentors
Not to take responsibility at an emotional level – don’t take the family dynamic away from the child.  Skill them to cope with their own circumstances.
Mentors have to know their limitations in dealing with confidentiality issues, trauma, etc – must refer or consult. Know where to hand over to the professionals