2. Development of Supervisor Orientation and Ongoing Supervisor Series
Susan Couch
Leadership Development Coordinator

3. Key Questions
Content
Invitations
Impact

4. Content

8. New Supervisor Orientation
Fundamentals of Supervision
New Perspective
Leading through Change
Communication
Common Mistakes to Avoid
Planning for Service Excellence
Employee Satisfaction Action Plan
The Big Picture
Technology Timesavers
HR – Application of policies

9. New Supervisor Series Moving from Peer to Supervisor
Ethical Behavior at GTC
Hiring and Compensation
Proactive Performance Management
Disciplinary Action
Difficult Conversations
Procurement, Budgets, P-cards, Travel
Responsibilities for Title IX at GTC
Strategies for More Effective Meetings

10. Specific to Academic Supervisors
Observation of Classroom Instruction
Observation of Online Instruction
Observation of Course in Blackboard

11. Tapping in to Existing PD Offerings
PD Calendar
The Big Picture
Own It!
Identify your communication style
Process nonverbal communication and impression management
Plan for professional presentations
Process verbal communication and conflict management

12. “The case studies were especially interesting and led to good discussion about situations that I have actually already encountered.”
“I was thinking it was going to be like other leadership classes I have been to but it exceeded my expectations. I liked the format and presentation. Kudos to you and your staff.”
“I don’t think there was a ‘least valuable’ part. The entire workshop was very informative.”
Impact
“I received pertinent information relative to any supervisory position regardless of where you worked”
“I know where to find various policies and who to contact if I have questions about applying them.”

13. Lessons Learned My fear of resistance was unfounded.
Timing & scheduling are my biggest challenges.
It’s time to rebrand.
New supervisors need access to resources.
New supervisors need mentors.