1. Identify key stakeholders guide
Office 365 Adoption

2. Where are you in the adoption process?
1/13/2019
Where are you in the adoption process? 3
EXECUTE SUCCESS PLAN
PEOPLE ONBOADING TECHNICAL ONBOARDING
IDENTIFY/PRIORITIZE BUSINESS SCENARIOS
CREATE SUCCESS PLAN 2
Identify key stakeholders
Create a dynamic team of the right people to drive and effect change
Identify & prioritize business scenarios
Determine how your organization will use Office 365 to addresses your business goals and challenges
Create success plan
Create a plan for realizing your goals with Office 365
Execute success plan
Implement Office 365 in your organization
Sustainment
Drive ongoing adoption, manage change, measure and share success
IDENTIFY KEY STAKEHOLDERS
BOOST USER ENGAGEMENT AND DRIVE ADOPTION
MEASURE, SHARE, SUCCESS, AND ITERATE
MANAGE AND PREPARE FOR CHANGE
ENVISION
ONBOARD 1
DRIVE VALUE 4 2 1
FastTrack 3 4
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3. Resources available 1 2 3 4 Identify key stakeholders
Microsoft Office365
1/13/2019
Resources available 1 2
Identify key stakeholders
Identify & prioritize business scenarios
Sustainment
Drive ongoing adoption, manage change, measure and share success
Communication templates
Training materials
Office 356 Learning Center
Measure and Share Success Guide
Sample user satisfaction surveys
Identify Key Stakeholders Template
Identify and Prioritize Business Scenarios Template 3 4
Create a success plan
Execute success plan
Create success plan at microsoft.fasttrack.com
Champions Program Guide
Too complicated
microsoft.fasttrack.com 
© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

4. Why identify key stakeholders?
1/13/2019
Why identify key stakeholders?
occur when a committed team of individuals, representing a cross-section of your organization, executes all tasks effectively and on time. This template is intended to outline the recommended roles¹ and responsibilities to drive successful adoption of Office 365.
The most successful technology rollouts
are purely recommendations and indicate an estimated number of hours per week for performing each role. Depending upon the size and makeup of your organization, it is also possible for some of these roles to overlap, to have certain team members fulfill multiple roles, or to have multiple team members fulfill a single role.
Keep in mind that the guidelines here
¹Though we recommend having each of these roles fulfilled throughout your rollout, you may find that you don’t require them all to get started with your identified solutions.
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

5. Assemble your team Role Responsibilities Department Key roles
1/13/2019
Assemble your team
Role
Responsibilities
Department
Executive Sponsor
Communicate high-level vision and values of Office 365 to the company
Executive Leadership
Success Owner
Ensure the business goals are realized from your Office 365 rollout
Any department
Champions
Help evangelize Office 365 and manage objection handling
Any department (staff)
Project Manager
Oversee the entire Office 365 launch execution and rollout process
Project Management
Training Lead
Manage and communicate training content about Office 365
IT and/or Human Resources
Department Leads
Identify how specific departments will use Office 365 and encourage engagement
Any department (management)
IT Specialist
Oversee all technical aspects of the rollout, including integrations IT
HR Manager
Integrate Office 365 into HR processes and manage HR content on Office 365
Human Resources (management)
Communication Lead
Oversee company-wide communications about Office 365
IT and/or Corporate Comms
Community Manager
Manage day-to-day Yammer network activity; provide guidance and best practices
SharePoint Site Manager
Help manage SharePoint site strategy for the organization, serve as the link between business side and IT
IT and/or staff
Key roles
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

6. Executive sponsor Focus Ownership and guidance Department Summary
1/13/2019
Executive sponsor
Focus
Ownership and guidance
Department
Executive Leadership
Summary
Plays an essential role in championing Office 365 throughout the organization
Influential leader who understands and actively communicates the value of working in a more collaborative way
Time commitment
Pre-launch: 1 hour per week
Post-launch: 0.5 hours per week
Qualifications
Innovative visionary who encourages new ideas and cutting-edge technology
Collaborates across boundaries to build strategic relationships
Office 365 advocate that is tech/social media savvy
Responsibilities
Encourage Office 365 usage and emphasize that it is supported for the organization
Articulate value proposition across executive team
Serve as a role model in the community
Participate in a network engagement event to help launch effort
Next steps with Office 365
Deliver the introduction to Office 365 communication as part of the network launch effort
Use Office 365 capabilities to issue future company-wide announcements and updates, such as QBR’s, earnings summaries, etc.
Take advantage of the Yammer feed to keep a finger on the pulse of the organization
Periodically “like” posts that are appealing to encourage continued good conversations/collaboration in the network
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

7. Why are executives important to Office 365 success?
1/13/2019
Why are executives important to Office 365 success?
Executives have the greatest influence on culture, and their participation is essential in driving employees’ adoption of new technologies.
Organizations that secure executive sponsors to actively communicate the value and benefit of Office 365 are more likely to be successful with their rollout.
Executive support is an essential aspect of driving end-user adoption.
Executives play a crucial role throughout any period of change that may affect the organization. They have the greatest influence on culture, and their participation is essential in driving employees’ adoption of new technologies.
Employees crave a sense of transparency during times of change, and organizations that secure executive sponsors to actively communicate the value and benefit of Office 365 are more likely to be successful with their rollout.
Though they may not be heavily involved in the day-to-day project planning and implementation, executive support is also an essential aspect of driving end-user adoption. It's important that executives are involved at every stage of deployment, from initial visioning phases through to measuring success, and are committed to lead by example by incorporating Office 365 capabilities into how they personally get work done.
When meeting with your executives, inspire them by sharing Office 365 customer success stories and case studies, including those at the end of this deck. They will especially want to have conversations around how Office 365 can positively affect ROI and business value.
Share success stories with your executive sponsors to highlight what is possible with Office 365 and to get them to participate in your rollout at
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

8. How can executives drive Office 365 success?
1/13/2019
How can executives drive Office 365 success?
Executive sponsors should:
Help the project team craft the overarching vision of Office 365 by tying it to broader organizational objectives.
Play a role in communicating the vision to other leaders across the organization.
Actively participate and use the Office 365 capabilities to help drive adoption across end users and reinforce desired behaviors.
Ensure they understand the ABCs
It’s essential to obtain leadership's buy-in and support prior to introducing Office 365. During the preliminary phase, executive sponsors should help the project team craft the overarching vision of Office 365 by tying it to broader organizational objectives, and also play a role in communicating the vision to other leaders across the organization.
Organizational change is also best served when employees feel leadership presence in new environments, and clearly understand how leadership will be changing their own ways of working. Having executives actively participate and use the Office 365 capabilities will help drive adoption across end users and reinforce desired behaviors.
When meeting with your executive team, ensure they understand the ABCs of sponsorship:
Active and visible participation
Building a coalition with their executive peers
Communicating directly with employees
Active and visible participation
Building a coalition with their executive peers
Communicating directly with employees
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

9. How can executives use Office 365 capabilities themselves?
1/13/2019
How can executives use Office 365 capabilities themselves?
Participate in Office 365 launch and engagement events:
Help draft and sign any Office 365 awareness messaging.
Join lunch and learn sessions to reiterate the company’s vision for change through Office 365.
Use Yammer for company all-hands or town hall meetings.
Participate in Office 365 launch and engagement events:
Help draft and sign any Office 365 awareness messaging.
Join lunch & learn sessions to reiterate the company’s vision for change through Office 365.
Use Yammer for company all-hands or town hall meetings. Refer to the Yammer Guide to Events for more information on running a company-wide, real- time Q&A session, also known as a “YamJam.”
Use Skype for Business video capabilities to reduce the number of in-person leadership meetings. Not only can this help reduce travel costs, it also speeds up collaboration and time to decision.
Be a thought leader with the cloud. As more businesses are adopting an "anytime, anywhere" approach, you can be part of this charge by using and promoting Office 365 capabilities, specifically by sharing key updates from the road.
Use Skype for Business video capabilities to reduce the number of in-person leadership meetings.
Be a thought leader with the cloud.
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

10. Success owner Focus Project ownership and guidance Department Summary
1/13/2019
Success owner
Focus
Project ownership and guidance
Department
Any department
Summary
Provides direction, guidance and support throughout the rollout
Ensures organization realizes the full value of Office 365
Time commitment
Pre-launch: 1 hour per week
Post-launch: 0.5 hours per week
Qualifications
Ability and authority to facilitate cooperation and lead people toward meeting the organization’s goals with Office 365
Influence of organization’s investment in technology
Understands and can effectively communicate how Office 365 will help the organization realize its business goals with Office 365
Decisive—makes well-informed, effective, and timely decisions
Responsibilities
Ensure organization achieves its goals and realizes the full value of Office 365
Review and approve rollout plan
Articulate value proposition/ROI to key stakeholders
Help with communicating the value of Office 365 to the organization and end users
Next steps with Office 365
Use the Yammer All Company group to keep employees informed about the organization’s goals for Office 365 and successes
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11. Champions Focus Awareness and engagement Department
1/13/2019
Champions
Focus
Awareness and engagement
Department
Staff-level individuals, in any business unit or department
Summary
Build Office 365 awareness, understanding, and engagement across the organization
Enthusiastic and knowledgeable about Office 365 and eager to grow participation
Time commitment
Pre-launch: 2 hours per week
Post-launch: 3 hours per week
Qualifications
Tech/social savvy
Enthusiastic and forward thinking
Thought leaders that are eager to participate in making Office 365 a success
Responsibilities
Evangelize Office 365 and the business value across teams
Build awareness through informal communication channels
Support project manager in launch activities, awareness campaigns, and engagement events
Assist in welcoming new users, providing guidance, and best practices
Next steps with Office 365
Use a Yammer group to have ongoing discussions about Office 365 activity and brainstorm ideas to boost engagement and adoption
Assist project manager by encouraging participation and directing users to appropriate training and reference materials
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

12. Project manager Focus Planning and execution of the Office 365 rollout
1/13/2019
Project manager
Focus
Planning and execution of the Office 365 rollout
Department
Project Management
Summary
Oversees entire rollout, from pre-launch project planning and assignments to execution and success assessments
Experienced in successfully managing an enterprise-wide initiative or program
Time commitment
Pre-launch: 10 hours per week
Post-launch: 2 hours per week
Qualifications
Strong interpersonal, leadership, and motivational abilities
Results-driven, problem solver
Detail oriented, excellent time management
Social savvy, enterprise social advocate
Responsibilities
Define project scope, goals, timeline and milestones, and review with other stakeholders
Assign responsibilities to rollout team and clearly communicate expectations
Ensure coordination of launch, communications, training and end user engagement activities
Coach, mentor, motivate, and supervise project team members and resolve rollout issues/conflicts
Next steps with Office 365
Create a SharePoint team site with an embedded Yammer group to keep tabs on the rollout project plan and timelines, share status updates, and delegate responsibilities
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

13. Training lead Focus Training Department
1/13/2019
Training lead
Focus
Training
Department
Learning and Development, Human Resources
Summary
Establishes a thorough understanding of Office 365 and its intended use among end users
Manages and delivers all training content creation/customization
Time commitment
Pre-launch: 4 hours per week
Post-launch: 2 hours per week
Qualifications
Experienced in multi-channel training development and delivery
Ability to plan and coordinate with a diverse group of people
Highly organized, detail oriented, excellent verbal and communication skills
Tech/social savvy
Responsibilities
Review resources available on the Microsoft FastTrack website and customize to meet internal standards
Coordinate logistics for all training activities, regularly conduct and supervise Office 365 training sessions
Integrate Office 365 training into the new hire onboarding process
Next steps with Office 365
Use a SharePoint team site with embedded Yammer group to develop and organize ongoing training initiatives and programs, and provide employees a place to ask questions/seek assistance with training
Integrate Office 365 with other training and performance management applications that are being used
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

14. Departmental leads Focus Engagement and adoption within business unit
1/13/2019
Departmental leads
Focus
Engagement and adoption within business unit
Department
All departments/business units, management level
Summary
Identify how specific departments and teams will use Office 365
Evangelize Office 365 across teams and encourage active participation and engagement
Time commitment
Pre-launch: 3 hours per week
Post-launch: 1 hours per week
Qualifications
Superior interpersonal skills; well-connected, influential, and respected among peers
Understanding of and ability to navigate departmental operations, information environment, organization, and culture
Strong listening and mentoring skills
Management support and bandwidth to actively participate and fulfill leadership responsibilities
Responsibilities
Serve as a liaison between end user community and rollout team
Articulate Office 365 benefits and value across business units
Deliver department-specific communications and guidance on Office 365 usage
Identify opportunities to streamline business processes with Office 365
Next steps with Office 365
Create SharePoint team site with embedded Yammer group for department, business unit, or team to collaborate with one another, discuss team initiatives and projects
Use Office 365 to upload relevant files and keep track of assignments and progress.
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

15. IT specialist Focus Technical setup and support Department IT Summary
1/13/2019
IT specialist
Focus
Technical setup and support
Department IT
Summary
Oversees all technical aspects of integrating Office 365 with existing business applications
Has the authority to make high-level IT decisions
Time commitment
Pre-launch: 2 hours per week
Post-launch: 1 hours per week
Qualifications
Deep understanding of internal technical architecture and integration opportunities, including Active Directory Sync and Single Sign On
Experience with managing IT support team and authority to make IT decisions affecting large audiences
Office 365 advocate
Responsibilities
Work with the FastTrack center to technically onboard the organization to Office 365
Identify and involve all required IT personnel
Work with project manager on integration timing/logistics
Communicate any technical issues or queries
Next steps with Office 365
Create and design a Technical Support SharePoint team site with embedded Yammer group to answer questions and provide support related to IT infrastructure
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

16. HR manager Focus Business process integration Department Summary
1/13/2019
HR manager
Focus
Business process integration
Department
Human Resources
Summary
Responsible for integrating Office 365 into existing HR processes
Creates and manages all HR-focused conversations/content across Office 365
Time commitment
Pre-launch: 2 hours per week
Post-launch: 1 hours per week
Qualifications
Experience in managing all HR functions including recruitment, onboarding, performance/benefits
Ability to plan and coordinate with a diverse group of people
Highly organized and detail oriented, excellent written and verbal communication skills
Tech/social savvy
Responsibilities
Review current HR processes, identify opportunities for Office 365 integration
Identify opportunities to use Office 365 to gain employee support and feedback for HR initiatives
Proactively manage all HR focused groups on Yammer
Assist rollout team in drafting the social media/Yammer usage policy
Next steps with Office 365
Create a SharePoint team site with embedded Yammer group for employees to access necessary HR documents and ask questions about policies
Create a SharePoint team site with embedded Yammer group with relevant onboarding materials to manage new personnel
Introduce new hires to the rest of the organization via the Yammer All Company group
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

17. Communication lead Focus Awareness and understanding Department
1/13/2019
Communication lead
Focus
Awareness and understanding
Department
Corporate Communications
Summary
Oversees the development, approval, and delivery of company-wide communications related to the Office 365 rollout
Strong working knowledge of internal communications best practices
Time commitment
Pre-launch: 5 hours per week
Post-launch: 2 hours per week
Qualifications
Demonstrated success in developing and implementing corporate communications to a variety of audiences
Experience using social media tools and approaches as part of communication strategy
Outstanding writing, proofreading, and editing skills, excellent verbal communication skills
Authority to approve and deliver corporate communications, strong working knowledge of communications best practices
Responsibilities
Work closely with other members of the steering committee on rollout communication strategy
Customize communication materials to meet any internal guidelines
Ensure timely delivery of all pre-launch and launch communications
Position Office 365 and Yammer as a primary corporate communications channel
Next steps with Office 365
Use a Yammer group to issue company-wide announcements and newsletters and respond to questions/feedback
Use a Yammer group to share news and articles related to the organization/industry
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

18. Community manager Focus Yammer network facilitation Department Summary
1/13/2019
Community manager
Focus
Yammer network facilitation
Department
Corporate Communications/Social Media Strategy
Summary
Manages day-to-day network activity and helps project manager with Yammer rollout strategy
Well connected, authoritative, and has experience in communication, technology, and social media
Time commitment
Pre-launch: 15 hours per week
Post-launch: 10 hours per week
Qualifications
Well-connected, enthusiastic, and engaging professional who has an understanding of internal company structure and culture
Social media/networking expert and Yammer advocate
Multi-disciplinary and capable of motivating/influencing diverse stakeholder groups
Ability to effectively communicate business value/ROI to various stakeholder groups, including executives
Responsibilities
Champion Yammer to new and existing users, serve as a role model and community support
Participate in training preparation and delivery, communication development, and distribution
Encourage engagement to optimize network value, provide best practices on network etiquette and usage
Manage Yammer events and awareness campaigns, compile support resources into a Yammer learning group
Next steps with Office 365
Actively engage with members in the network, respond to unanswered posts, share conversations to appropriate groups
Create and upload support resources to Yammer101 group, answer how-to questions, provide tips & tricks and product updates
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

19. SharePoint site manager
1/13/2019
SharePoint site manager
Focus
SharePoint site facilitation
Department
IT/Corporate Communications
Summary
Manages day-to-day SharePoint site activity and helps project manager with Office 365 rollout strategy
Well-connected, authoritative, and has experience in communication, technology, and social media
Time commitment
Pre-launch: 10 hours per week
Post-launch: 4–5 hours per week
Qualifications
Well-connected, enthusiastic, and engaging professional who has an understanding of internal company structure and culture
Proficient in SharePoint and Office 365 advocate
Multidisciplinary and capable of motivating/influencing diverse stakeholder groups
Ability to effectively communicate business value/ROI to various stakeholder groups, including executives
Responsibilities
Champion Office365 to new and existing users, serve as a role model
Help manage SharePoint site strategy for the organization, serve as the link between business side and IT
Encourage engagement to optimize value, provide best practices on usage
Next steps with Office 365
Actively engage with SharePoint site users, respond to requests and feedback
Create and upload support resources to SharePoint, answer how-to questions, provide tips & tricks and product updates
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

20. Skype for Business Online
1/13/2019
Gather your team
If you’re still rolling out Office 365 workload by workload, you may need to adjust your team since all workloads don’t have the same end user impact. The table below shows the list of stakeholders recommended for each of the Office 365 workloads.
Role
Office
Exchange Online
OneDrive for Business
Skype for Business Online
SharePoint Online
Yammer
Project Manager 
Executive Sponsor
Success Owner
Champions
Department Leads
Education Lead
IT Specialist
HR Manager
Communication Lead
Community Manager
SharePoint Site Manager
© 2014 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

21. Microsoft FastTrack Scenarios Approach Resources Community
Learn how to get the most out of Office 365, quickly get your team onboard, and drive adoption.
Scenarios inspire people to work in new ways using Office 365, along with related communication kits to support adoption.
Scenarios
A three-step approach to drive adoption supported by downloadable templates and best practices.
Approach
Helpful resources to learn about other customer stories and special offers to make it easier to get started.
Resources
Talk to thousands of other Microsoft customers as part of the driving adoption community at
Community
fasttrack.office.com 