1. Library Innovation and Emerging Trends
The Idea Store
Columbus
Seattle
Library Innovation and Emerging Trends
Dr. Anthony Chow
Nashville
Orange County
Kazakhstan

2. The Idea Store
The message from Tower Hamlets' households taking part in London's most comprehensive opinion survey about libraries was stark and simple: they wanted a high-quality, modern library service which provided a far greater range of services
Special events and exhibitions and author events for all ages and interests
Idea Stores where people are
Adult education classes, library services, events and a café are under one roof for the first time in Tower Hamlets
Information specific resource centers on: Business, Careers, Law, Online learning, Local History
1/13/2019

3. Columbus Metropolitan Library
Professional designed, organized, and delivered information services (Amazon style)
1/13/2019

4. Unique interface
Visual ILS
AquaBrowser discover layers
1/13/2019

5. Seattle public library
Information can be viewed and searched by audience and language and customized integrated with Web 2.0.
Information can be viewed and searched by audience and language.
My SPL dashboard
Tutorial on how to use the library
Mapping and location services
1/13/2019

6. Nashville public library
Event marketing, segmented information seeking.
Kids Zone
24-7 chat reference
Integrated mapping, event scheduling with Google
1/13/2019

7. Orange county (Florida)
Computer classes, self-paced online classes, mobile integration and apps.
Computer classes, self-paced online classes, mobile integration and apps.
1/13/2019

8. Youth-oriented web space
1/13/2019

9. National library of astana-kazakhstan
Re-defining the image of the library as “place” and how people find, access, and interact with libraries.
Six floors of redesigned space maximizing social community, experience, and information access
1/13/2019

10. Orange boy
Columbus has placed “customer experience” in charge of private marketing firm.
1/13/2019

11. ICMA, the International City/County Management Association Study
Six themes emerged from the nine innovation grant projects
Library and local government leaders need to con­nect on community priorities.
Building partnerships is key to innovation.
Leadership happens at all levels of an organization.
Successful partnerships require commitment to the effort.
Innovation occurs in communities of all sizes.
Not every effort will be successful.
1/13/2019

12. Anythink libraries Branding, emphasis on community engagement
1/13/2019

13. Harvard library innovation lab
Pushing and testing ideas
Library browsing visualization
Awesome Box
Test Kitchen
1/13/2019

14. Data dashboards Identify goals Measure them Display them in real-time
Mine data to inform current and future decisions
1/13/2019

15. General themes User-Centered Go where the users are
Information science
Content customized to users
Integrated data systems
Self-help online services strategically designed
Technology access
Library as community center and place
Library Marketing and Branding
Identify Demographic and User Trends
Design services around them
Locations
Services
Content
Experience
Have-not and Haves
1/13/2019