1. Why HR Often Sucks

2. Agenda The disclaimer Why Care About HR? 10 reasons HR often sucks
3 things to remember (not suck)

3. Who Cares?
There are no world-class companies with weak HR departments. Excellence requires great HR.
Employees are expensive, and good leadership/management maximizes the value of organization’s investment in people.
Great HR has better firm performance*
63% less unwanted turnover
400% greater sales per employee
Over 3 times greater Market Value:Book Value
*Becker, Huselid, Ulrich
The HR Scorecard

4. 10 Reasons HR Often Sucks
Organizations don’t know what they want/need from HR.
In the absence of #1, they expect them to arrange picnics and Christmas parties.
We make HR the policy-cops
There is no HR business plan
Managers like to use HR as a scapegoat

5. 10 Reasons HR Often Sucks HR is not properly staffed
HR reports through finance
HR people do not know the core business
HR should be a “Hi-Po Depot”, not the company ghetto.
HR needs to be better at selling itself, and influencing others in the organization.

6. 3 Things to Remember
Have an HR business plan that is attached to the strategic plan
Get skilled business people into HR
Get HR at the table.