1. Grow Your Business with Office 365 Yammer: Working Social

2. Course Agenda Meet the New Office. Exchange 2013: Work Smarter
Lync 2013: Unleash the Power of Communications
SharePoint & OneDrive: Global Collaboration
Yammer: Working Social
Office 365 Plans & Partner Programs
Choosing the Best Cloud Provider

3. Demo
The Social Workplace

4. Enterprise social and your business
Transform your business from the inside out
Drive deeper, more impactful engagement on the outside…
…with a comprehensive, integrated suite of social tools on the inside.
Unify your people to deliver amazing customer experiences
Engage your customers with smarter, savvier, and more responsive social marketing
Win new customers using social insights right within your sales workflow
Attract, engage, and retain your employees with a social intranet
Connect, collaborate, and share with social productivity tools
Connect employees, partners, and customers in real time with Lync
Active Directory

5. Social Productivity Platform Enable secured conversations with a single social layer across the Office productivity tools people use every day.
Your content always stays in sync with SkyDrive Pro
Work better together on Office documents with inline conversations
Communicate with multi-party HD video
A single place to manage your content across SharePoint and Yammer
Rich document previews
Connect and discuss in real-time
Post to Yammer right from within the document preview

6. Social Intranet Evolve your intranet by adding a real-time communication and enabling employee engagement from any device.
Best-in class web publishing portal
Kim Abercrombie
Stay connected from any device
Bring your intranet to life with dynamic conversations
Communicate in real-time

7. Social Business Processes Improve business processes and connect business applications using a single social layer.
Make your existing business apps social with in-context conversations
Search across conversations, content and business data
Surface updates in Yammer from siloed business apps
Responses to posts show up both in Yammer and the business app

8. Yammer and Office 365 Roadmap Update
2013
Delivered
Yammer Enterprise in Office 365
Mobile Apps
Interoperability
2014
Connected Experiences
New experiences that combine social, collab, , instant messaging, voice, and video
Today
New user experience
Document Conversations
Interoperability

11. Extending Yammer https://developer.yammer.com
Integrate Use Open Graph to surface updates in Yammer from any business app
Embed
Use Yammer Embed to add feeds, follows, and likes into any business app
Information from Dynamics CRM appears in the Yammer Activity Stream
Response to the Dynamics CRM activity show up on the Yammer feed
Responses to post show up in Yammer and CRM
“Richard Dickenson just updated Sales Opportunity in Dynamics.”
“Join the conversation! Add your
questions and comments here.”

12. Microsoft Dynamics
1/14/2019
Yammer and Dynamics CRM Unify your sales, service, and marketing teams around the customer experience
Streamlined experience
No app flipping. People-first experience designed to make your life easier.
Breakdown communication siloes
Enable your sales, service, and marketing teams to collaborate in real time and get the information they need.
Social context for every conversation
Embedded social data enables personal experiences delivered across every interaction and engagement.
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The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.