1. Business correspondence
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Business correspondence
Revision of the 1st semester
©Lenka Lexová

2. Letter head1 Address2 Date2 Greeting3 Body of the letter4 Close3
Messrs Kenneth Beare 2520 Visita Avenue Olympia, WA USA Jackson Brothers, Ltd rd Street New York, NY September 12, 2013 RE: Enquiry Your ref. Our ref. Dear Sirs With reference to your advertisement in yesterday's New York Times, could you please send me a copy of your latest catalogue. I would also like to know if it is possible to make purchases online. Yours faithfully Lenka Lexová Sales manager (Signature) Encs:(4)
Letter head1
Address2
Date2
Greeting3
Body of the letter4
Close3
Signature5
Enclosures5
©Lenka Lexová

3. With reference to your advertisement in yesterday's New York Times,
Dear Gentlemen
With reference to your advertisement
in yesterday's New York Times,
could you please send me a copy of
your latest catalogue.
I would also like to know if it is
possible to make purchases online.
I am looking forward to an early
reply. 
Yours faithfully  
Inquiry
Opening phrase
Request
Closing phrase
©Lenka Lexová

4. Description of the goods
Thanks for a reference
Description of the goods
Selling terms (price, delivery, selling terms)
Validity
Enclosures
Closing phrase
Thank you for your enquiry. We are pleased to offer you the following goods: Article Date Pages "Role of the strike of 1867„ „The War of 1812„ The price is 42 pounds for each piece. We can promise delivery in February by the latest. This offer is not binding and is held open till 20 January. As requested we enclose our catalogue and price list. We hope that our offer will meet your requirements.
©Lenka Lexová

5. Request for lower prices, better terms of delivery and payment
Reply to offer
Thanks for offer
Request for lower prices, better terms of delivery and payment
Expression of hope
Dear Mr Parker We thank you for your offer of 25 November. However, we can accept it only if you lower the prices and shorten the delivery terms by one month. We request you to agree to payment by L/C. If you meet this requirement, we will be pleased to place an order with you. Yours sincerely
©Lenka Lexová

6. Complete the missing words:
We are ……….. forward to ………. reply. We hope to ……….. soon. We hope you will ….. this matter ………… Many …… …… your letter ….. May 10. We should be ….. if you would …… ... your ……… catalogue. We are …………. in your …………
We would ……… your quoting us …… the goods. Please let us ….. if you have …. Stock the following ……….
The price is lower ….. 5 …….
©Lenka Lexová

7. The price is ……. CIF London seaworthy …………
The price is …….. CIF London seaworthy …………. We are …… to place an order …… you. We ……. to say that we have found offers ….. other ……..
more ……… If your price and ………… terms meet our ………., we may become regular …………
We would …….. the goods ……… of June ……..latest. We have seen your ………. in “Lidové Noviny” and would be ………. to have your ………… To save ….. we enclose you a proforma ……… We agree …. payment ………. instead of by L/C. …. orders …. 200 pieces or ……. we can grant you a special …….
©Lenka Lexová

8. We refer to your letter. We wish to say…. We have pleasure to inform you…. We await your reply soon. We are sorry to say …
This offer is binding. We can accept the offer only if you lower the prices. We hope that our offer will be satisfactory. We can give you a special discount. The offer is held open till 5 March. The prices are acceptable, we can promise the best terms.
We believe that you will lower the prices. We can guarantee immediate dispatch. We have been referred to you by AAA. This offer is without engagement. We are sorry to say we have found offers of other firms more suitable.
©Lenka Lexová

9. Explain the abbreviations:
As soon as possible
Please reply
Number
Cost, insurance, freight
Letter of credit
Free on board
Cost and freight
Pieces
Enclosure(s)
Regarding
Regards
Limited, Incorporated
asap.
RSVP No
CIF
L/C
FOB
C&F
pc.
Enc(s). re
Rgds
Ltd., Inc.
©Lenka Lexová

10. Resources
ASHLEY, A. Oxford Handbook of Commercial Correspondence. 1.vyd. Plzeň: Fraus, 1999, 128 s. ISBN
BABÁKOVÁ, Jiřina. SACHS, Rudolf. Anglická obchodní korespondence. Commercial Correspondence. 1.vyd. Plzeň: Fraus, 1999, 128 s. ISBN
DYNDA, Antonín. Česko-anglická obchodní korespondence. 1. vyd. Praha: PRAGOEDUCA, 1995, 513 s. ISBN
GAVLASOVÁ, Milena. PYTELKA, Josef. Angličtina pro ekonomické obory. 1.vyd. Praha: Státní pedagogické nakladatelství, 1987, 128 s.
©Lenka Lexová