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Executive DI Capabilities and Resources

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Presentation on theme: "Executive DI Capabilities and Resources"— Presentation transcript:

1 Executive DI Capabilities and Resources
NFP Disability Executive DI Capabilities and Resources

2 NFP Executive DI Sales Center “We are your back room!”
Shorten your bidding time Reduce your administrative resources We have carrier “attention” as One NFP for best offers Provide consultative support without carrier bias Expertise to discuss enrollment execution strategy

3 NFP Executive Disability - Enrollment Strategies
“Home Depot Paradox” Do I do it myself or contract out? Carrier Based Platform You run the show! You take the applications You do Group Meetings You send s Carrier Paper Kits Carrier Enrollment Site NFP Executive DI Outsourced Communication Team 1 on 1 for Personal Planning Group Meetings with web links Custom Paper Kits Custom Electronic Enrollment Inbound/Outbound Call Center Voice Stamp Approval Mobile ready Income $300K+ $100K - $200K Account Management Billing & Payroll Additional Enrollments Retention/Terminations $75,000 Revenue Time/Energy Improve Margins

4 Case Example Hospital Group, ranked top 25 nationally, connected to a leading medical school Group LTD Plan “Typically adequate for most employees” Employer Pay, 60% of Salary Only to max of $10,000 monthly benefit Need “Basic Shortfalls” Increase benefit maximum Add bonus compensation Provide tax-free benefit payments Add element of portability AND, do all the above without increasing costs to the employer Solution “Enhance the Group LTD plans with an Individual Disability benefit” Guaranteed Standard Issue (GSI) doubled the benefit maximum to $20,000 monthly benefit Covered bonus compensation New voluntary benefit is now tax-free 25% permanent and portable discount from retail rates Premium was paid by employee so no cost to employer

5 Case Example Challenge “Complicated Communication Issues”
Address the need with over 1200 eligibles in 21 different cities throughout the Midwest 2 Business Units/Employee Benefit Teams, 3 Eligible Employee Classes and 3 separate Group LTD Plan Designs Enrollment needed to be executed in November/December, avoiding holidays Customized communication required review by 2 separate benefits staff Both benefit teams did not want to expend significant resources on the execution of any enrollment strategy Decision “Outsource to NFP Executive Disability Enrollment Team” Decreased reputation risk and work burden Created implementation timeline with weekly phone calls Produced and coordinated customized mail, and websites for each employee group and benefits team Simultaneously created a pre-enrollment communication of an LTD benefit change to over 900 physicians Call center handled over 200 phone and inquiries with personalized and expert response Conducted multiple “live” webinars and made a “pre-recorded” webinar available to employees with challenging schedules All communications were approved in writing by appropriate employer benefits team Outcomes 400 executives and physicians elected new benefits The most senior executives had their benefits increase by 44% High quality, complicated enrollment was completed ad no cost to the hospital with no complaints


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