1. eGovernment - The technological potential
eGovernment - The technological potential
the means to establish interoperability and access to services.
Presenter: Rolf Borgerud
Sandhamn

2. eGovernment - a continuum of services
eGovernment - a continuum of services
information dissemination
dialogue services
interactive transactions
integrated services
Commenting on use:
- nearly full coverage in central government
- smaller municipalities lacking
- majority on phase 1&2 reading /downloading forms
- advanced agencies on phase 3
forms preloaded according to my own profile - info on fields and content
front- runner: tax-authorities (preutfylt selvang)
- phase 4: more agencies /outside parties play together
Sandhamn

3. eGovernment - delivery channel
eGovernment - delivery channel
Policy: Maintain multichannel capabilities
Various end-user devices
Choice of language
tuned also for supporting disabled
Sandhamn

4. e-services at the European level
e-services at the European level
Maintained and delivered at the national level
Implemented in the back-office solutions
Obligated to co-ordinate across borders.
Constitutes the main interoperability problem
Sandhamn

5. e-services - main concerns
e-services - main concerns
Privacy
Authentication
Data exchange
Public access.
Security
Privacy and Collected data .....
May need encryption when data is moved.
Journal inn på person #pers ID og # berdrifter...?
DS infrastructure may seem expensive
Bekrefter at oppgaveregistert finnes - National Data Dictonary.
Sandhamn

6.
e-services - policies
Stimulate national development initiatives in areas which require interoperability and co-ordination cross-border
Digital signatures and PKI
Cryptographic services for the civil sector
Standardisation of metadata,
using XML for information infrastructures
Sandhamn

7. What is required
Gartner quote in the report “Preliminary study for the implementation of a portal for the EU Administration”: Government portals are temporary shop windows …. eGovernment plans need to focus more on developing co-operative architectures so that services be seamlessly integrated, irrespective of where they will be accessed from.
Sandhamn

8. What is required -
Co-ordinated efforts should be focussed to make use of portals in the short term to obtain visibility and ready access to eGovernment services
Sandhamn

9. What is required - suggested topics of common interests
Support national initiatives building competence and stimulate exchange /spread of best practise
Dataflow / XML
Information structures / metadata
Retrieval /search engines
Electronic forms
Individually tuned services
Digital signatures
Crypto solutions
Sandhamn