1. Implementing ERP in China
Tips & Traps
June, 2011
Eberhard Hoffmann
Jeanette Yu

2. 1. 2. 3. 4. 5. 6. Contents About the speakers
WHAT system to implement? 2.
WHO to choose as system supplier? 3.
WHEN to implement an ERP system? 4.
HOW to achieve a successful ERP project? 5.
Q & A 6.
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

3. Eberhard Hoffmann
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

4. Jeanette Yu Profession area: Work experience:
ERP consulting and implementation
project management
Work experience:
7 years experience of Kingdee ERP consultation and implementation
200+ projects for consultation
30+ projects for implementation
Project manager of reference foreign customers of Kingdee
One of the pioneers to design, develop and implement standard cost functions at Kingdee
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

5. Trap 1: WHAT What system should I implement in China?
Maybe I can take the one from HQ…
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

6. Tip 1: Find one suitable for China operation
Unified global application
PRC tax & GAAP consideration
Cost -effective?
Local user acceptance?
Too complex? …
Easy consolidation
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

7. Trap 2: WHO Who should I select as my ERP partner in China?
Really perplexed by those sales’ razzle-dazzle…
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

8. Tip 2: Work out a sound selection procedure
Clear requirement definition
Live demon
Industry reference visit
Interview with consultant
Quality vs. cost
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

9. Trap 3: WHEN When shall I implement an ERP system in China?
Wait until I cannot handle with excel…
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

10. Tip 3: Get prepared before overwhelmed
Enough time to input into ERP
Begin to understand system-based management
Operation and management well supported by ERP
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

11. Trap 4: HOW How to achieve a successful ERP system in China?
I have never managed an ERP project…
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

12. Traps to a successful ERP project
Fail to communicate with local users
Deviations due to lack of control
Unsupportive and uncooperative users
Exceeding budget in terms of time and cost
Objective
Motivation
Resources
Process control
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

13. Tip 4-1: Stick to your objective
Clear definition of project objective and boundary
Manage users’ expectations
Rank requirements
Guard budget in terms of time and cost
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

14. Tip4-2: Motivate everyone
Involve all relevant parties in kick-off meeting
Give users a vision of benefits of using a system
Listen and understand
Trust people with appropriate power of making decisions
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

15. Tip4-3: Be aware of cultural differences
Reluctant to say ‘NO’ in the face of someone
Hesitant to ask questions
Afraid of ‘losing face’ in public
The concept of ‘relationship’
The barrier of language
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

16. Tip4-4: Effective process control
Timely and informative documents, eg. visit report, progress report, decision log, open issue log, etc.
Regular, and ad hoc when necessary, review and update of project timelines
Deviation identification and countermeasures
Potential risk evaluation and preventive measures
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

17. ABiC Information Systems Shanghai Co.Ltd.
Established in 2009
Currently 15 consultants, 30 for 2011 HR plan
The only authorized platinum partner of Kingdee software specializing in foreign enterprise market
Founded and managed by German partners with long and profound experiences in ERP systems
Service covers:
management consulting
product features evaluation
implementation project management and consultation
customization and maintenance
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

18. Q&A
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd

19. Thank you Eberhard Hoffmann Jeanette Yu 2019/1/15
Senior consultant | |
2019/1/15
ABiC information systems (Shanghai) Co.,Ltd