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The East Kent hospital CCOT Angela Hall May 2018
We’ve always done it this way- Is it time to explore new ways of sharing information? The East Kent hospital CCOT Angela Hall May 2018
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How the EKHUFT CCOT developed new ways of sharing information
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Traditional communication
Usually involves communicating with staff during ‘office hours’ Meetings Newsletters Traditional wys of communicating usually involve activities held during Monday- Friday 9-5 However, there are some problems with relying solely on this type of communication: not everyone who you want to communicate is available at these times Working patterns have changed More staff are working to cover 24hr 7 day service, that means that they don’t always access information – they do’t attend meetings, many ward staff can’t be spared to attend meetings or training sessions, not everyone opens s or reads them The CCOT began to realise that we were not able to each all the staff we wanted to communicate with so, we sat down and had a think about how we could improve our communication
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Our aims Raise awareness of what the team does
Recognise and reward good practice Advertise when we hold training sessions Raise awareness of campaigns sepsis - deteriorating patient
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Questions we asked Who are we communicating with
Is the medium we communicate with important What mediums are there for communicating what can we do that is free
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Why we use social media People use social media It’s a powerful tool
Visual images sell We can control our information Build an image/ brand
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So how successful is social media
996 regular followers on facebook 449 followers on twitter We can communicate 24/7 We communicate beyond the Trust We use the accounts for different purposes
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influencing DAL 2917 reached Alice 2450 reached
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2 way learning
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christmas
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Sepsis star 3.5k views and career opportunities
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campaigns Sound bites for Safer Care 13, 500k views
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24hrs
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Fab change day 4.5 k reached
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Other tools for sharing
Smore.com Blog- free to use wordpress, You tube Whats app Kahoot.com
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During sepsis week 13 Sept 2018 20,000 views 200 face to face conversations
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Kahoot making learning fun
Get out your phone! Google find kahoot.it Log in with the number… Put in your game name You’re ready to play
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