1. Telehealth & Telecare – Helping Access PC SCIMP, NOVEMBER 2013
Anne Reoch
Clinical lead CVD
SCTT/NHS24
Hardip Devsi
eHealth Strategy
SGHD

2. Workshop T&T in PC - SLWG Brief feedback from T&T survey
PC Action Plan
Improving Access – next steps

3. SLWG – 1)Developing action plan 2) Taking forward priority developments

4. PC Action Plan
‘PRIMARY CARE IN THE 21st CENTURY UTILISING TECHNOLOGY TO DELIVER PERSON CENTRED CARE – ACTION PLAN’

5. SLWG 2 collaborative developments
KIS development with Scottish Congenital Heart Disease Network ?

6. T&T Survey Sent to all practices in Jan 2013 546 responses
Key findings…..

7. ……..Key Findings Communications
65% of responding practices have a website
81% offer telephone medical advice
25% use & SMS to communicate with patients
48% refer patients to NHS 24 or NHS Inform web sites
1%-12% refer patients to more specialized sites

8. …..Key Findings Patient Access 20% offer email access to prescription
43% offer web access to prescription
95% offer test results by phone
3% offer electronic access to test results
SMS mainly offered to send appointment /recall reminders
SMS 0% for prescription request
SMS 1% for test results

9. …..Key findings Current use of videoconferencing (VC)
13% of practices use for some reason
3% use it for clinical consultation
1% are planning to use
85% not planning to use

10. …..Key Findings Videoconferencing (VC) Broadband to allow VC?
 38% not enough broadband
6% broadband upgrade planned in next year
53% do not know
44% stated in free text the reason for not using VC was lack of support at practice or referral site (Mgt and IT)

11. …..Key Findings Patient Home Monitoring using Telehealth
Practices were asked about their awareness of THM
42% aware of telehealth home monitoring
58% not aware of telehealth home monitoring

12. …..Key Findings Patient Home Monitoring using Telehealth
Practice Interest?
60% stated they would be interested in use
40% would not
(it is not clear from the survey how many use telehealth to monitor patients)

13. …..Key Findings Telecare
5% of practices currently participated / collaborated in Telecare schemes
72% wanted to know more about Telecare

14. Next Steps – over to you……..