1. Air Force Food and Beverage Services Assessment Survey
Designed to understand Air Force (AF) community needs
Participation imperative for accurate results to inform AF leaders on food operation feedback at all AF food and beverage operations (APF & NAF)
Invites to complete are randomly selected, sent from the Air Force Survey Office and reference AF-contracted research firm, CFI Group
Key Message: If invited to participate – please do so!
Air Force Survey Office Survey Control # AF14-114SVKS
The Air Force has a long-standing cultural tradition of taking care of its people. One way to accomplish this is to listen to, and respond appropriately to what our people have to say. The way we provide food service within our institution is an important aspect of taking care of our Airmen and their families. The Food Services Assessment Survey demonstrates a significant effort in identifying and meeting the needs of the AF community.
The survey was chartered by Air Force senior leaders to proactively assess the impact of AF Food Services on our Airmen and provides a sound basis for prioritization and resource allocation to meet customer food service needs and expectations. The contractor, CFI Group, will conduct the survey on behalf of the Air Force. The survey is an opportunity for our Air Force community to give senior Air Force leaders an honest view of the food service being provided. More than 260,000 individuals will be asked to provide their opinions for the survey.

2. Food Services Assessment Survey
Estimated Survey Dates: Feb-Apr 14 Issued: 14 Feb 14
Key Facts:
AFPC/SV will conduct the online 2014 Food Services Assessment Survey at 65 key installations
Administered by contractor CFI Group, approved by Air Force Survey office (Survey Control # AF14-114SVKS
Distribution methodology: Survey invitations sent to AF addresses, pushed through Air Force Survey Office to about 260,000 randomly selected individuals
KEY AUDIENCE: Randomly selected active duty Air Force and civilians members
Key Messages:
Provides opportunity to give senior Air Force leaders an honest view of the food service being provided.
Food Services Assessment Survey is an approved Air Force Survey SCN AF14-114SVKS
Quality of survey is only as good as the veracity of the respondents
Leaders should encourage recipients to respond because they represent the Air Force community
Implementation/Action
FSS/CC brief leadership, raise awareness of survey and encourage those receiving the invite to honestly complete the survey
Share briefing slides with Group CC’s, Chiefs Group and First Sergeants
IF YOU RECEIVE AN INVITE, DO NOT SHARE THE LINK! Rather, encourage participation among those who are invited
FSS Marketing Offices – place awareness ad on website, encourage recipients to act by taking survey
Resources/Links Available on Marketing Download Central
Briefing slides (two) Ad