1. Performance Evaluations: Providing feedback in organizations
Wayne Smith, Ph.D.
Department of Management
CSU Northridge

2. Key Differences between Professional evaluations and Management evaluations
Evaluation Item
Professional (Staff)
Management
(Administrator)
Self-evaluation and self-rating
none
Both objective scores and written narrative
Ranking of task importance
Self- and compare to supervisor
Focus
Technical task ability and baseline professional skills
Achievement of goals and alignment with higher organizational objectives
Measurement Specificity
More categories of “work” functions, quantitative scale
Fewer categories of “work” functions, qualitative scale
Future Improvement
Written explicitly in a brief narrative
Embodied in the evaluator’s verbal discussion