1. Let’s get Digital: CCPS digital technology and social care event
The opportunities for incorporating digital innovation into service design and strategic planning
Diana Hekerem
Head of Strategic Commissioning Support
Christine Owen
Improvement Advisor
Title slide option 1

2. and Responsive Improvement Support Grants and Allocations
Supporting health and social care services to redesign and continuously improve
National Improvement Programmes
Care Delivery
Living Well in Communities
Primary Care
Mental Health
Acute
Dementia
Place, Home and Housing
Medicines (SPSP)
Maternity and Children’s
System Enablers
Strategic Planning
Outcomes-based commissioning
Strategic Commisioning Design
Third and Independent Sector Engagement
Board and Partnerships QI Development
Evidence, Evaluation and Knowledge Exchange
Person Centred Health and Care
Tailored
and Responsive Improvement Support
Grants and Allocations
Blending technical QI methodology, design methods and relational change management techniques

3. We support services and systems to understand their high impact opportunities for improvement
We assist in the design of processes, care models and systems which will improve outcomes
We provide practical support to enable organisations to implement changes that will lead to improvement, including a core focus on using small scale iterative tests of change (PDSA cycles) and data (qualitative and quantitative) to understand what has and hasn’t worked
We support services and systems to evaluate the impact of their changes and spread the learning about what has and hasn’t worked

5. …to share new models of care and generate ideas around alternatives to overnight support while maintaining safe and quality support for people who need it…

7. We support services and systems to understand their high impact opportunities for improvement
We assist in the design of processes, care models and systems which will improve outcomes
We provide practical support to enable organisations to implement changes that will lead to improvement, including a core focus on using small scale iterative tests of change (PDSA cycles) and data (qualitative and quantitative) to understand what has and hasn’t worked
We support services and systems to evaluate the impact of their changes and spread the learning about what has and hasn’t worked

8. Thank you Twitter: @ihubscot
Web: ihub.scot
Thank you
Questions/Discussion