1. New term, new insite: Redesigning the University of Warwick’s Intranet
[part 3 of 3]
Julia Pidgeon
Internal Communications Manager
University of Warwick

2. Before: Student info

3. After: Student Info

4. After: Student Life

5. HE Today

6. Feedback Top news item on launch day Feedback form online
out to focus group attendees
out to Local Communications Champions
Feedback to Internal Comms resource account
Stats

7. Quantitative -19% 29% October Pageviews Avg. Time on Page 2011 1017346
437.0
2010
340.0
Difference
-19%
29%

8. Quantitative 594% 278% 22% 10% October Staff Pages Student Pages
VC’s Blog
News & Events
2011
7082
9091
2935
9825
2010
1021
2402
2415
8914
Difference
594%
278%
22%
10%

9. Qualitative The new insite looks so much better. Well done to all.
Just a quick note to say how good the new insite pages look. I was having a play last night and thought that the HE today pages were a particularly useful addition.
Very nice indeed. Visually, very attractive: I like the autumnal colours. The structure will take a bit of getting used to, but seems very logical. All in all, a big step forwards.
Takes a little getting used but I'm already finding my way around. Having to scroll down to the bottom on the page to find the A-Z links is a little tiresome!
I like the look, but there is too much text on the front page.
Would be helpful to have departments at top - a lot of scrolling down to find them. Thanks.

10. Next Steps Further feedback welcomed
Discussion at next Communications Champions meeting
A further focus group
User testing – ease of navigation
Monitoring of stats