1. PRESENTATION TO THE JOINT STANDING COMMITTEE ON DEFENCE (JSCD) STATUS OF THE DEPARTMENTAL PERFORMANCE FY
Presenter: M Ozinsky
Acting Director-General
Date: 07 June 2018 1 1

2. Presentation Outline Purpose of Presentation Vision and Mission
Strategic Objectives
Legislative Review
Reconfiguration of the Macro-Organizational Structure
Conducting of Skills Audit to all Employees
Strategic Budgeting information
Sustainability on Education Support
Sustainability on HealthCare Support
SRD for destitute military veterans
Policy development on Pension benefit
Empowerment of military veterans. 2

3. Presentation Outline……(2)
Honouring military veterans
Development of Service Delivery Model (SDM) and Stakeholder Management
Service Delivery Challenges and Mitigation Strategies
Governance, Risk and Compliance Challenges and Mitigation Strategies
Protocol Agreements with Organs of State - Provincial/ National Departments and Municipalities
Areas of Intra/ Intergovernmental Integration
Conclusion 3

4. Purpose of the Presentation
To appraise the Joint Standing Committee on Defence (JSCD) about the status of the Department of Military Veterans on its performance and the delivery of military veterans’ benefits as listed in the Section 5(1) of Military Veterans Act 18 of 2011. 4

5. Vision & Mission Vision Mission
"A dignified, unified, empowered and self-sufficient military veterans’ community”.
Mission
To facilitate delivery and co-ordinate all activities that recognise and entrench the restoration of dignity and appreciation of the contribution of Military Veterans to our Freedom and Nation Building. 5

6. MV Strategic Objectives
Recognising and honouring military veterans in life and memorialising them in death for their sacrifices on behalf of the nation;
Improving the quality of life for military veterans and that of their dependants;
Providing a comprehensive delivery system of benefits and services for military veterans;
Strengthening structures, systems, policies, processes and procedures
Ensuring a smooth and seamless transition of military veterans from active military service to civilian life;
Ensuring that military veterans as a resource to enhance the national work force and contribute to the prosperity and development of the country; and
Contributing toward reconciliation and nation building. 6

7. Legislative Review
The process of amending the Military Veterans Act 18 of 2011 was approved for onward transmission to the Parliament. The draft amendments were approved by the Minister in May 2017.
The process had commenced but not yet finalised.
The amendment is necessary to further enhance service delivery to military veterans.
The Military Veterans Benefits Regulations will also be reviewed. 7

8. Strategy Map Outcome &Impact Output Deliverables Activities Inputs
Proud , unified, dignified and empowered
Military Veterans community
Proud , unified, dignified and empowered
Military Veterans community
Output
Deliverables
D1: Strategic direction
D3: Empowerment and Stakeholder Relations Management Services
D2: Socio Economic Support Services
D4: Ensure the provision
of Sound Policy
and Administration
Activities
P1: Administer the DMV
P2: Enable the DMV
P3: Deliver the Services
Inputs
R3: Ensure Adequate DMV Infrastructure, estate management and logistics services
R1: Ensure professional & Supported DMV Human Resources
R5: Ensure sound Financial Management of the DMV
R4: Ensure Integrated and
Reliable DMV Information and Intelligence
Investing in
the Future
F1: Ensure Appropriate
Research and Policy )
F2: Promote Global Presence
F4: Promote
adequate
footprint
F3: Ensure Consensus on Military Veterans
Version 1 8

9. Macro-Organizational Structure (2010)9

10. Reconfiguration of the DMV Organizational Structure
Meeting held with DPSA and National Treasury on the 20 April 2018.
It was agreed that a Project Team be established which will amongst other things review the Service Delivery Model.
The DMV constituted the Project Team and had its first meeting on the 01 June 2018 and then on a fortnightly basis.
The Project Team noted that the Department must review its strategy to be in line with its mandate on the basis of “structure-follows-process-follows-strategy”.
The Project Team agreed that the Departmental Strategy and the Service Delivery Model will be reviewed 10

11. Conducting of Skills Audit to all Employees
The department has procured a service provider to implement the Skills audit
The process for implementation will commence during the week of 11 June 2018 11

12. GENERAL OVERVIEW ON PERFORMANCE INFORMATION AND EXPENDITURE 2017/18FY12

13. Strategic Budgeting information Medium-Term Expenditure Estimate
Programme
2017/18 Provisional
Medium-Term Expenditure Estimate
R million
Actual
Final Appropriation
%Spend
2018/19
2019/20
2020/21
Administration
140.5
148.6
95%
127.6
136.1
144.6
Socio-Economic Support
356.5
357.5
100%
336.8
356.8
377.6
Empowerment and Stakeholder Management
104.4
116.0
90%
162.8
171.7
181.2
Total
601.5
622.1
97%
627.1*
664.5*
703.6*
* Rounded down to balance with AENE Chapter 13

14. Strategic Budgeting information
Programme
2017/18 Provisional
Medium-Term Expenditure Estimate
R million
Actual
Final Appropriation
%Spend
2018/19
2019/20
2020/21
Compensation of Employees
116.2
117.8
99%
122.3
131.5
141.4
Goods and Services
199.7
213.3
94%
263.8
278.4
293.6
Transfers and Subsidies
280.5
234.2
247.3
260.9
Capital Expenditure
7.1
10.5
67%
6.9
7.3
7.8
Total
601.5
622.1
97%
627.1*
664.5*
703.6*
* Rounded down to balance with AENE Chapter 14

15. Education Support
In realising MTSF Outcome 1 & 4: Improved-quality basic education and NDP Chapter 9: Improving Education, Training and Innovation:
The Department in the previous financial year assisted eligible military veterans and their dependants with Education Support. This includes in basic education and at tertiary education.
The number of applicants of 2018 Academic Year is
To date 148 beneficiaries of the education support benefit have graduated from universities, 74 of whom graduated in 2017 academic year.
There remain management and capacity problems in dealing with these issues. 15

16. Healthcare Support
In realizing MTSF Outcome 2: A long and healthy life for all South Africans and NDP Chapter 10: Promoting Health
The Department has approved increased access to healthcare services through the South African Military Health Services (SAMHS ) to military veterans.
Challenges are being experienced in the level of services provided by SAMHS, transporting of Military Veterans, provision of medication, delays in invoicing and provision of accurate invoicing. 16

17. Social Relief of Distress (SRD) for destitute military veterans17
Social Relief of Distress (SRD) for destitute military veterans
In recognising MTSF Outcome 13: Vibrant, equitable, sustainable rural communities contributing towards food security for all and NDP Chapter 6: An integrated and inclusive economy, human capital, social security, food security and basic services.
SRD is a programme established by Ministerial Intervention in which is not part of the listed benefits in the Act
In 2017/ military veterans and their dependants were provided with Social Relief of Distress to mitigate their suffering.
Implementation of the assistance had problems due to policy guidelines which state that a Military veterans must be assessed by a social worker before receiving the assistance and the duration is 12 months.
Military veterans receiving SRD are encouraged to access skills development support to create sustainable solution to their status. 17

18. Policy development on Pension benefit18
The Department’s resources are not yet geared for the delivery of this benefit.
A Regulation needs to be developed.
The Department will consult with key stakeholders for funding in the next MTEF. 18

19. Empowerment of military veterans.19
In recognising MTSF Outcome 5: Decent employment through inclusive economic growth and NDP Chapter 3:Economy and Employment
114 military veterans were provided with access to business empowerment opportunities
The Department will continue to work with National Treasury and its Central Supplier Database to ensure that companies of military veterans benefit from their designated status as a priority group in the preferential procurement processes as pronounced by the Minister of Finance during the MTEF in 2017
The Department needs to engage further with the Department of Defence plus other organs of state to support businesses of military veterans. 19

20. Honouring military veterans20
Honouring military veterans
In recognising MTSF Outcome 14: Nation building and social cohesion and NDP Chapter 15: Transforming society and uniting the country and Promoting social cohesion across society and righting the wrongs of the past
272 families were provided with burial support.
There have been no new developments with the Tomb of the Unknown Soldier Project during the 2017/18FY.
A pilot project on erection of headstones was rolled-out in 2017/18 and at least 20 headstones have been erected at the graves of deceased military veterans.
A committee was formed to oversee the project for the repatriation and the handover of the remains of 17 Pan African Congress (POQO) members who were arrested in Paarl in 1962 and hanged at the gallows in Pretoria between 1962 and Their remains were handed over to families on 23 March 2018, with reburials scheduled to take place during 2018/19 financial year. 20

21. Development of Service Delivery Model (SDM) and Stakeholder Management21
Development of Service Delivery Model (SDM) and Stakeholder Management
Department will launch a Service Delivery Model which will include service centres in all provinces.
The service centres will bring the delivery of benefits closer to military veterans.
This will be strengthened by stronger intergovernmental relations wherein other organs of state have pledged to serve military veterans in their respective jurisdictions.
The Department will increase its engagements with its key stakeholders.
This year the Department will prepare for an elective conference of SANMVA. 21

22. 22
Protocol Agreements with Organs of State - Provincial/ National Departments and Municipalities to enhance service delivery:
DMV has signed a protocol agreement with the Eastern Cape Provincial government. A provincial roadshow cemented this agreement in February.
It is also engaged the Mpumalanga, Gauteng and North West Provincial governments to enter into written agreements to create alternative service delivery models to strengthen service delivery to military veterans.
Provincial and Local governments that have allocated and provided support to the military veterans and their businesses are commended. 22

23. Service Delivery Challenges and Mitigation Strategies Challenges
A gap exists between funds received and the expected output in terms of benefits.
Funding Model need to be revisited by
classifying benefits for the different categories of military veterans and prioritising them according to funding.
The information in the military veterans database not completely verified to ensure that services are delivered to actual military veterans and their dependants.
Implementation of a fully integrated benefits management system.
A need for the implementation of all aspects of the Military Veterans Act, including the Means Test.
Verification of database.
Reliance and dependency on other organs of state, e.g. DHS and NSFAS for the delivery of key benefits.
Strengthening communication with partners and project management capacity in DMV.
Review of service delivery model for provision of housing. 23

24. Governance, Risk And Compliance Challenges and Mitigation Strategies
Service Delivery Challenges and Mitigation Strategies
Governance, Risk And Compliance Challenges and Mitigation Strategies
Governance, Risk And Compliance Challenges and Mitigation Strategies
Challenges
Mitigation strategies
Conducive and accessible Head Office building
Procurement of new accessible and secure Head Office Building. Which separates service centre from back office.
Limited Provincial Office space.
Procurement of six Provincial Office space to be finalised. Currently the Department has three functioning provincial offices in North West, Eastern Cape and Mpumalanga. 24

25. Governance, Risk And Compliance Challenges and Mitigation Strategies
Non alignment of the approved organisational structure and service delivery requirements.
Finalization of the organisational structure.
Inadequate information management systems, financial controls and policies.
Strengthening of the internal controls, policies and regulations.
Inadequately resourced and functioning Internal Audit Unit that identifies and recommends. corrective action effectively.
Internal Audit unit to be adequately resourced and function effectively. 25

26. Areas of Interdepartmental/ Intergovernmental Integration
Department/ Organ of State
Benefit
Requirement
DHS
Housing
Provision of houses to Military Veterans
Basic and Higher Education & Training
Education support
The military veterans and their dependents are provided with education support.
For Higher education this is done through NSFAS
SETAs
Empowerment and skills training
Skilling, Re-Skilling, Job Placements, Enterprise Development
Assessment of skills, Recognition of Prior Learning and Trade Testing
DoD (SAMHS)
DSD (Social Development)
Healthcare and wellness
Military Veterans are provided with access to health care services
Social Welfare of military veterans
DAC (Arts and Culture)
Heritage and Memorialisation
Partnership on delivering the Liberation, Resistance and Heritage Route programme
Department of Transport
Transport
Subsidisation or provisioning of public transport; 26

27. Conclusion
That the JSCD take cognisance of the Status of the Department and its Performance that is aligned to the:
Executive Authority (EAs) Priorities,
MTSF Government Outcomes,
National Development Plan (NDP) 27

28. Thank you!!!!!!!