1. AGENTS FOR CHANGE Being the Positive Influence and Understanding Peoples Response to Changes in the Workplace JULY 2017
Presenter Alli Taylor

2. The Change Model
The Change Model describes the reactions to change in three terms: endings, transitions and beginnings.
Endings- some things cease to be.
Transitions- becoming conscious of what is ending and what is beginning
Beginnings- aligning yourself to a common purpose and vision
Change is inevitable but growth is optional!

3. THE STAGES PEOPLE GO THROUGH DURING CHANGE
RESISTANCE
Anger
Loss and hurt
Stubbornness
Blaming others
Complaining
Getting Sick
Doubting your ability
Surface Resistance – The only way you can deal with it.
DENIAL
“How good were things in the past.”
“They don’t really mean it.”
“It can’t happen here.”
Numbness
Everything as usual attitude
Minimising
Refusing to hear new information

4. STAGES PEOPLE GO THROUGH DURING CHANGE
3. EXPLORATION
“What’s going to happen to me?”
Seeing possibilities
Chaos
Indecisiveness
Unfocussed work
Energy
Clarifying goals
Seeing resources
Exploring alternatives
Learning new skills
Let’s try something
4. COMMITMENT
“Where am I headed?”
Focus
Teamwork
Vision
Cooperation
Balance
Renegotiate Roles and Responsibilities
Let me visit PITY CITY

5. Harvard Business Review on CHANGE – Why we don’t like it
Relationships
Loss of Status
Extra responsibility
Job Security
Could it also be that they don’t know WHY they are doing this - or trust the messenger

6. Factors Needed for Successful Change
Pressure for change: internal or external - priority
Clear shared vision: purpose for the change
Capacity for change: resources and skills
Actionable first steps: go for small wins and gain a sense of achievement & momentum
Model the way: practising the values and behaviours that reflect the vision
Reinforce & solidify change: reward and recognition
Evaluate and improve: need to monitor success

7. LEADING OTHERS THROUGH CHANGE
BE PREPARED FOR THEM TO CHECK YOUR STORY
BE PREPARED TO REPEAT YOUR STORY
DON’T LOSE PATIENCE
KEEP LISTENING
DON’T PUNISH RESISTANCE
BE VISIBLE
DEVOTE TIME TO THE PROCESS
LOOK AFTER YOURSELF
ASK FOR HELP

8. Becomes
Alli Taylor Consulting

9. HOW I CHANGE MY BEHAVIOUR UNDER CHANGE
I – Becomes Bossy – Histrionic – Emotional Needs: To be able to talk and tell you how I feel. Will be enthusiastic if you show an interest in what I am doing S – Becomes Reclusive – Quiet – Surrenders – Harmony and everyone’s needs met Time to practice whatever I need to change Acceptance and assurance that they are doing a good job.

10. C – Becomes Introvert – Avoids disagreements – Very resistant Needs – To be left in peace to get on with the job Won’t tell you if they are struggling so must be asked Assurance that they are doing a good job D –Becomes –Bossy – Impatient – Lacking in Empathy Non emotional conversations Big picture and bottom line Responsibility and to be in control

12. Connect With Others Someone at school you can talk to freely
Develop at least 3 support systems:
Someone at school you can talk to freely
Someone not at your school but who understands your situation who you can talk to freely
Someone socially who you can talk to freely
Maintaining good relationships with family and friends gives you a foundation in any and all of life’s curves. Seek out people who are supportive and respectful and take care to avoid those who are critical and controlling. Accepting help from others while having the ability to help yourself gives you a depth of contact in which you can get the support you need while, at the same time, getting fulfillment in helping others. Being part of a faith group can assist with your spiritual grounding and growth. Being part of a self-help group can give you emotional support.