1. Review Exam 2

2. Chapter 6 What Is Telecommunications? What Is Data Communications?
What is a Communication Line Bandwidth?
Digital Versus Analog Data
Communication Media
Transmission Modes
Telecommunications Devices
Telecommunications Carriers and Services
Networks: LAN, WAN, and Client/Server Systems
Network Topologies
Popular Communication Protocols

3. Chapter 7 What is the Internet IP Addresses
The Domain Name System (DNS)
Internet Communication Protocols
How to Connect to the Internet
Internet Services
Basic Internet Software
Telnet Software
FTP Software
The World Wide Web
Intranets and Extranets
Virtual Private Networks
Privacy and Security

4. Chapter 8 Forms of E-Commerce Multistage Model for E-Commerce
E-Commerce Challenges
Basic Components of a Successful E-Commerce Model
Supply Chain Management
Key Technology Infrastructure Components
Payment Mechanisms
Threats to E-Commerce
How to Protect Your Privacy On-line
Developing an Effective Web Presence

5. Chapter 9 What is a TPS? Characteristics of a TPS
Transaction Processing Activities
Control and Management Issues
Methods of Transaction Processing
Objectives of a TPS
Some TPS Applications
Enterprise Resource Planning

6. Chapter 10 What is MIS? Characteristics of MIS Outputs of MIS
Guidelines for Developing MIS reports
Decision Making and Problem Solving
Types of Decisions
Optimization, Satisficing, and Heuristic
Problem Solving Factors
What is a DSS?
Characteristics of a DSS
Capabilities of a DSS
Decision Support System Components
The Group Decision Support System
Capabilities of a GDSS
The Executive Support System
Capabilities of an ESS

7. Chapter 11 What is AI? The Nature of Intelligence Components of AI
Some Characteristics of an Expert System
Components of an Expert System
Participants in Developing and Using Expert Systems
Why Develop an Expert System?
Applications in Expert Systems and AI

8. Study! Study! That is the only way!