1. eSIS SSDT Services
April 2007

2. Summary of Goals SSDT Position Paper – March 2005
Goal 1: Provide eSIS Central Support
Goal 2: Increase Quality of End-User Experience with eSIS Software
Goal 3: Provide Stability, Leadership, and Common Reasoned Voice
Goal 4: Provide Level 2 Support for all Ohio eSIS Implementers

3. Summary of Services Establishment of eSIS SSDT Team
Project Coordination
Application Support
Development
Quality Control / Application Testing
Documentation
Ensure eSIS meets State / Federal Requirements
Host centralized repository of training materials, documentation, and Ohio developed scripts/forms

4. Establishment of eSIS SSDT Team
April 2005
Project Manager – Eric Lammers
August 2005
Contracted Programmer/Analyst – John Klein
Implementation Consultant – Michelle Pfrogner*
September 2005
Student Services Coordinator – Tami Kunesh
October 2005
Programmer/Analyst – Kyle Miller
January 2007
Student Services Coordinator – Linda Pohto (Replace Tami Kunesh)
March 2007
Programmer/Analyst – Scott Mitchey
* - F1 Certified

5. Project Coordination Staff Acquisition and Development
‘Liaison’ to eSMOC, AAL, and ODE
eSMOC Committee Involvement
Coordination of Ticket Handling, Release Schedule, Development, Application Testing
Status Reports
Develop Processes / Procedures
CA-USD
SCR/SRF/ERF Escalation
Source Code Control

6. Application Support Provide Level 2 Helpdesk Support
Troubleshooting of CA-USD Tickets
Escalation of CA-USD Tickets
Maintenance and Tracking of CA-USD Tickets
Support provided by F1 Certified CSR’s
‘Single Source’ for communication and issue resolution
Special Education Advanced Training

7. Development & Maintenance
Ohio Source Code – Bugs & Enhancements
State Reporting
Special Assignments
eSMOC Application Functionality Committee
eSMOC Transcript, Report Card, Progress Report
SPED Triggers & System Code Table Setup
SPED Lite Report
EMIS System Code Script
Testing Setup Scripts – OTELA, KG & PS Assessments, ASQ/SE Assessment
Testing Import Scripts
STUFEES – USAS Import
Item Analysis
State Standards Report Card
eSMOC Password Reset Form

8. Quality Control / Application Testing
Pre-release Content Verification
Pre-release Testing
Pre-release Packaging / Bundling
Major Release Testing
Source Code Control
Source Code Testing

9. Documentation Special Education Advanced eSMOC Source Code
Quick Guides & Videos
eSMOC Source Code
eSMOC Transcripts, Report Card, Progress Report
Maintenance of Documentation Repository

10. State / Federal Requirements
Case Submission and Follow-up
EMIS Requirements impacting eSIS
SPED Requirements impacting eSIS
OEC SPED Required Forms

11. Centralized Repository
Oracle Collaboration Suite
eSMOC Web Site
NWVideos
End-user Training Materials
Documentation
Instructional Videos
Ohio Developed Forms and Scripts
AAL Pre-releases and Major Releases

12. Customer Satisfaction Survey
Web based survey
Will be available…
Tuesday, April 10 – Tuesday, April 24
Results will be compiled and shared at future eSMOC Committee meeting