1. Things that make you go Hmmmm?!
North Carolina Association Medical Staff Services
May 13, 2016
Renee Aird Dengler, RN, MS, CPMSM, CPCS

3. SBAR
SITUATION
BACKGROUND
ASSESSMENT
RECOMMENDATION

4. SBAR
Originally developed by the United States Navy as a communication technique that could be used on nuclear submarines.
Introduced into healthcare in the 1990’s.
Simple, effective way to standardize communications between care givers.

5. SBAR
Joint Commission – Hot Topics in Healthcare: Transition of Care paper Joint Commission has added “standardized communication” to the Patient Safety Goals

6. SBAR SBAR for the Medical Staff Services Professional
Presentation to Leadership
Request for Staffing
Request to Reorganize Department
Request to Add/ Change / Delete a Policy /Procedure

7. SBAR Address a Situation or Solve a Problem Increased Staffing
Reorganized – created Manager, Supervisor and Lead positions
Eliminated pre-applications

8. SBAR Organize the information Present your information
Most relevant data only
Present your information
What is the Situation that is causing a problem/pain
Background – why now?
Supporting information – assessment
Recommendation

9. SBAR Keep it Short One Page Edit – eliminate bias
Data and or Statistics
References

10. QUESTIONS