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Marketing Your CoC-Accredited Cancer Program
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Survey Results October the CoC surveyed programs to glean information on how programs marketed their accreditation Survey target: Marketing manager Cancer program administrator
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Does your cancer program actively engage in marketing your CoC accreditation?
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Types of Marketing Activities (People provided more than one response N= 223)
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Do your marketing materials include the CoC logo or reference accreditation?
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Some Commonly Cited Reasons for Non-use
Not sure why our marketing department does not use Just use when talking about accreditation The logo is not relevant to consumers, we try to say that quality is associated with the accreditation We don't do marketing, but do add the CoC logo as appropriate on studies/reports We just have not utilized it as we should Don't think of it, unsure, forget to use it
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Is the CoC Hospital Locator a Valuable Marketing Tool?
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CoC Hospital Locator Housed on the CoC Website Accessible by the public when looking for a cancer care program and includes only CoC accredited programs Accessible from the American Cancer Society Website
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Sample Screen Shots
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How often do you update your information on the CoC Hospital Locator?
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Is what they see what you offer?
Keep your data current!
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In today’s competitive environment
marketing is key Promote your accreditation do not keep it a secret This is a time to brag, toot your own horn Spread the word to your internal staff and the community Recognizes staff Market your achievement – sets your apart from other programs in your service area
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Created for You!
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Outside of Your Hospital/Program
Work with your marketing/public relations department to promote your accomplishment within your community Seal of approval One of 1500 programs Meet standards Review patterns of care with data Multidisciplinary care Full range of services Prevention and screening Hallmark of Excellence Elite status Provide quality care Continuously monitor care Patient centered Treatment options Community specific focus Care for the total needs of the cancer patient
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New Web Based Marketing Resource
Resources | Approved Statements Logos Press Releases Accessible from Datalinks New information to be added regularly
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Print Ad Local paper Regional magazine Hospital newsletter Newsletters
Others
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Annual Report
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Press Release
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Website A picture is worth 1,000 words
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Shared with permission –St. Peter’s University Hospital
Commercials Shared with permission –St. Peter’s University Hospital
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Additional Suggestions
signature line Hospital letterhead Business cards Screening and promotional materials Bus wraps Billboards Promotional items
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Available from The Award Group
Promotional Items CoC Lapel Pin CoC Accredited Program Banner Available from The Award Group
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Internal Recognition Communication within the facility is key so all staff know that they work for a facility that has a CoC Accredited Cancer Center Employee newsletter/bulletin board Celebrate your accreditation with an open house Display your certificate in a high-traffic area Report to the CEO/Board of Trustees Medical staff communications CoC Accredited Program lapel pins or other items Other ideas---
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First Steps Wear a CoC Accredited Program lapel pin Make sure your marketing director has access to Datalinks Add the CoC Accredited Program logo to your signature Add the CoC Accredited Program logo to your website!
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