1. 4 ORGANIZING Supervision Today! 7th Edition Stephen Robbins
Planning, organizing, staffing, controlling, and decision making
ORGANIZING 4
Supervision Today!
7th Edition
Stephen Robbins
David DeCenzo
Robert Wolter

2. Chapter outcomes Define organizing.
Describe why work specialization should increase economic efficiency.
Explain how the span of control affects an organization’s structure.
Contrast line and staff authority.
Explain why organizations are becoming increasingly decentralized.
Describe how flatter organizational structures can be beneficial to the organization.
Explain the concept of a learning organization and how it influences organizational designs and supervisors.
Discuss the value of job descriptions.
Identify the four-step process of delegation.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

3. Organizing Arranging and grouping jobs Allocating resources
Assigning work so that activities can be accomplished as planned
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

4. Organizing concepts Work specialization Span of control
Chain of command
Unity of command
Authority – Line, Staff, Functional
Responsibility
Centralization
Decentralization
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

5. Contrasting spans of control.
EXHIBIT 4–1
Contrasting spans of control.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

6. Departmentalization Functional Product Geographical Customer Process
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

7. Functional departmentalization.
EXHIBIT 4–3
Functional departmentalization.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

8. Product departmentalization.
EXHIBIT 4–4
Product departmentalization.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

9. Customer departmentalization.
EXHIBIT 4–5
Customer departmentalization.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

10. Geographic departmentalization.
EXHIBIT 4–6
Geographic departmentalization.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

11. Process departmentalization.
EXHIBIT 4–7
Process departmentalization.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

12. Organizational structure
Simple structure
Functional structure
Divisional structure
Matrix structure
Team-based structure
Boundaryless organization
Learning organization
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

13. A matrix structure in an aerospace firm.
EXHIBIT 4–8
A matrix structure in an aerospace firm.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

14. Job description
A written statement of job duties, working conditions, and operating responsibilities
Provides a formal description
Acts as a standard by which to measure performance
Clarifies the duties and responsibilities of the employee
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

15. A job description for a production editor in a publishing company.
EXHIBIT 4–10
A job description for a production editor in a publishing company.
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved

16. Delegation process Allocation of duties Delegation of authority
Assignment of responsibility
Creation of accountability
Supervision Today!, 7/e
Robbins, DeCenzo, Wolter
© 2013 Pearson Education
Uppers Saddle River, NJ 07458, All Rights Reserved