1. Human Resource Management
-general concepts & environment
Human Resource Requirements:
-designing & analyzing jobs
-HR planning
-Recruitment
-Selection

2. Human Resource Management
Developing Effective Human Resources
-Orientation & Training
-Performance Appraisal
Rewards
-Establishing Strategic Pay Plans
-Pay-for-performance & financial incentives
International Issues

3. Learning Outcomes Strategic Role of HRM
Define HRM
5 activities of HR manager
Internal & external factors
Basic background
HR challenges of the future

4. Learning Outcomes Legal Compliance & Diversity
1. Awareness of employment related laws
2. Awareness of common grounds for discrimination
3. Awareness of the nature of harassment in the workplace
4. Implementation of employment equity strategies

5. Learning Outcomes Job Design
Define job design
Explain the steps in job analysis
Methods of collecting job analysis info
Job description vs job specification

6. Learning Outcomes Planning and Recruiting
Explain HRP and why it is important
How to handle a surplus of HR
How to handle a shortage of HR
Define recruitment, what is the purpose
External vs Internal recruitment

7. Learning Outcomes Employee Testing & Selection Interviewing Candidates
Define selection and discuss its purpose and importance
Understand the constraints on the selection process
Define reliability and validity
Awareness of 4 types of testing
The importance of reference checking
The major types of selection interviews
Potential problems in the interview process

8. Learning Outcomes Training & Developing Employees
Explain how to develop an orientation program
Describe the basic training process
Explain at least 5 traditional training techniques
Describe the 3 types of learning

9. Learning Outcomes Appraising & Managing Performance
Explain the term “performance management”
Why is it important to appraise performance?
Describe 8 performance appraisal methods
Discuss the problems reducing the effectiveness of performance appraisal

10. Learning Outcomes Establishing Strategic Pay Plans
Discuss 4 factors in determining pay rates
Five basic steps in establishing pay rates
Discuss skill/competency-based pay
Five basic elements of compensation for managers

11. Learning Outcomes Pay for Performance & Financial Incentives
Discuss how piece work, standard hour and team incentive plans are used
Why is money a less important incentive for professionals?
3 types or organization wide incentive plans
Under what conditions is it best to use an incentive plan

12. Learning Outcomes Managing Global Human Resources
Explain how inter-country differences have an impact on HRM
What sort of special training do overseas candidates need?
Major considerations for compensation plan for overseas employees