1. Executive Manager: Core Business
OPERATIONS’ OVERVIEW
Andile Sipengane
Executive Manager: Core Business
06 November 2018

2. Vision
To Serve, to Deliver, for Renewal, for Prosperity
Mission
Facilitation of quality skills development for employment and entrepreneurship in the Services Sector for national economic growth
Values
Accountability
Innovation
Integrity
Professionalism
Responsiveness.

3. 5.Qualification Development 2. Learning Projects Management
Presentation Layout
1. Accreditation
Current Status
Challenges
Interventions
3. External Moderation
Current Status
Challenges
Interventions
4. Certification
Current Status
Interventions
Broad
Interventions
5.Qualification Development
Current Status
2. Learning Projects Management
Current Status
Challenges
Interventions . .

4. Current Status 1
Challenges 2
1. Accreditation ,
Interventions 3

5. Current Status Overview on accreditation applications
17 January 2019
Current Status
Overview on accreditation applications
762 skills development providers applications currently in the system
52% applications from Gauteng
Application Evaluation
“we empower providers to deliver quality training”

6. Current Status: Processes
17 January 2019
Current Status: Processes
Accreditation
Stakeholder Orientation
Monitoring Visits
Remediation
LMIS Administration
Application Evaluation
“we empower providers to deliver quality training”

7. Challenges & Interventions
17 January 2019
Challenges & Interventions
Challenges
Increased number of applications
High number of SDP remediations required
Interventions
Reconfiguration of the LMIS to aid faster evaluation of SDP accreditation applications
Provincial Roadshows to close-off longstanding applications are currently underway
Provincial Offices to coordinate remedial activities and recommend for accreditation
Use of standardised templates: QMS and Alignment Matrix
Strengthened support on SMME accreditation processes
Application Evaluation
“we empower providers to deliver quality training”

8. Current Status: Projects Rollout1
Criteria 2
2.Learning Project
Management ,
Interventions 3

9. Current Status: Upcoming Projects
Over 11 discretionary grant and special projects funded windows awards on learning projects across various learning pathways are in the pipeline for implementation
Implementation is to be staggered over the remainder of the current financial year

10. JANUARY 2019 Current Status: Upcoming Projects
Commencement letters and communication issued to entities whose learner documents are verified and deemed compliant
JANUARY 2019
Communication and commencement letters issued on thOctober
7TH – 21ST training to commence
FEBRUARY 2019
Communication issued on 27th October 2018.
Commencement letter to be issued in January
1ST – 22ND training to commence
APRIL 2019
Communication issued on 27th October 2018
Commencement letter to be issued in March 2019.
1ST – 26TH training to commence

11. Criteria Applied
Chronological order of Discretionary Grants Awarded (W1 being the first batch awarded in 2017)
The process of appointing training providers was through a normal bidding process that delayed commencement of projects. This has since been revised to appoint training providers using a panel and aging analysis is being implemented
Synchronising projects with the organisation’s annual performance and transformational plans and targets

12. Criteria Applied
Success rate of previously awarded entities, high performers will deliver successfully on their projects resulting in completions being reported on time
Entities that have government institutions (i.e. Municipalities etc.) as their Host Sites.

13. Current Status 1
Challenges 2
3.External
Moderation
Interventions 3

14. Current Status: Process
Fully automated LMIS system which we are consistently reviewing to improve efficiency
Upload of learner enrolment and learner achievements by the Skills Development Provider
Confirmation learner enrolment letter with supply of start and end date

15. Challenges & Interventions
Backlog on learner certificates processing is gradually reducing
Increasing of human resource capacity to conduct external moderation
Create pools of expertise to focus on external moderations
All LA numbers to be scheduled by 31 November 2018
All pending External Moderation to be completed by 31 February 2019

16. 4.Learner Certification
Current Status 1
4.Learner
Certification

17. Current Status
An automated and integrated system for certification is in use
Delays in printing and distribution of certificates are still prevalent albeit lower scale
To date certificates have been printed compared to last financial year’s
System Refinements:
Formatting of certificates
Automated acknowledgements
Upgraded internal features on the system to enable better services delivery
Simplified automated tool developed for bulk printing feature
System integration for direct submission of approved external moderation reports, enabling quicker outputs of certificates and SoRs

18. 5. Qualifications Development
Current Status 1
5. Qualifications
Development ,

19. Occupational Qualifications Development
SLIDE TITLE GOES HERE
25 occupational qualifications under development and/or re-alignment
7 have been prioritised for the current financial year
QUALIFICATION
SAQA ID
Labour Inspector
335901
Laundry Worker (General)
812101
Sales and Marketing
122101
Beauty, Skin Care Therapist
514201
Nail Technician
514204
Rental Clerk
524902
Commercial Cleaner
811201
Domestic Housekeeper
515201
Skincare Therapist
514201
Office Supervisor
334101
Recruitment Consultant
333301

20. Occupational Qualifications Development
SLIDE TITLE GOES HERE
QUALIFICATION
SAQA ID
Cleaning Practitioner
515104
Front Desk Co-ordinator
422601
Remuneration Manager
121102
Payroll Clerk
431301
Organisational Performance Improvement Manager
242102
QUALIFICATION
SAQA ID
Programme / Project Co-ordinator
441903
Event Support Assistant
862913

21. Occupational Qualifications Development
SLIDE TITLE GOES HERE
FINANCIAL YEAR 2018 / 2019
QUALIFICATION
SAQA ID
Funeral Director
516301
Beauty Technologist
514207
Laundry and Dry Cleaning Operator
715701
Embalming
516303
Stonemason
641301
Market Research Analyst
243102
Small Business Consultant / Mentor
242101
7 Prioritised for the current FY are the following

22. Overview of Interventions
DEVELOP AND GROW I
1. Reviewing the Provincial Operations structure
Allocate defined functions for the coordination of Core Business activities
Allocate quality assurance activities to PO
2. Reviewing the conduct of external moderation leading to certification
3. Reviewing the conduct of evaluations and monitoring visits leading to accreditation
Host remedial sessions – monthly
4. Integration of learning projects administration and management underway
5. Collapsed processes relating to BLAMS induction
6. Developed a learner completion strategy

23. Overview of Interventions
DEVELOP AND GROW I
7. Review M&E manual and tools pursuant of a 360 degrees assessment of projects against deliverables
Contract management focus
8. Build capacity on client relations/customer care aspects
9. Key Project
Community of Specialisation Project spearheaded by the DHET
Lead SETA in Bricklayer and Mechanical Fitter
Colleges involved False Bay, Tshwane South, South Cape and Vuselela
120 beneficiaries (30 per college or 60 per programme).

24. Thank You

25. The Services SETA
Thanks you