1. Jaltest Remote Assistance Option 1
JalTest Remote Assistance will allow one of the JalTest engineers to remote into your computer while you are connected to a vehicle to help resolve any immediate connection issues you may be experiencing in real time. Internet access required

2. Jaltest Remote Assistance Option 1
the ID and Password along with a brief description of the problem to
Average time has been 10 minutes but could take up to 60 minutes for them to respond

3. Jaltest Remote Assistance Option 2
If you are unable to open the software go to : and select services

4. Jaltest Remote Assistance Option 2
Select Cust. service

5. Jaltest Remote Assistance Option 2
Select Remote Assistance to download TeamViewer

6. Jaltest Remote Assistance Option 2
the ID and Password along with a brief description of the problem to
Average time has been 10 minutes but could take up to 60 minutes for them to respond