1. Unit 2: Vocabulary and grammar
NU Engels deel A

2. A letter of enquiry - vocabulary
What do these words and expressions mean?
- to order / an order
- to deliver / a delivery
- to buy (= to purchase) / a purchase
- to book / a reservation
- to enclose / an attachment
- to reply / a reply

3. A letter of complaint - vocabulary
What do these words and expressions mean?
- to complain / a complaint
- to be damaged / a damage
- to refund the money / a refund

4. Grammar: possessive pronouns (bezittelijke voornaamwoorden)
1. Which word is correct? - Here is my / me receipt. - Please tell his / him more about the discount. - Our / Us children still go to school. 2. What is the difference? (see NU Engels Deel A, p. 65)

5. Grammar: the genitive (bezit aangeven)
What is the difference?
 My friends / my friend’s / my friends’
 Tom’s car / the colour of the car