1. To access bill pay site go to biller specific URL

2. Bill Pay Site will be branded with biller’s name and logo

3. First time bill pay users will click here to establish their account to view and pay invoices

4. Copy / paste is recommended.
First three lines are taken from a historical invoice. They must be input exactly as invoice has them depicted.
Copy / paste is recommended.

5. Amount of last invoice is used for authentication purposes

6. Click Continue to proceed

7. Bill payer will enter an email address and create a password
Bill payer will enter an address and create a password. This address will serve as the login ID.

8. Bill payer can select a challenge question from a predetermined list or they can create their own challenge question.

9. This text is biller-specific, so billers can tailor text appropriate for their use

10. Click Continue to proceed

11. Fill out the required fields
Fill out the required fields. This will populate the bill payer’s customer profile.

12. When everything is filled in, clicking Create Account will send a verification to the address indicated during registration

13. When the verification is received, clicking through the link will confirm the address and activate the account

14. If everything was done correctly this is what they will see
If everything was done correctly this is what they will see. The bill payer is now set up to view and pay invoices.

15. At login screen. Input User ID and Password selected during account registration and click Login

16. This is the main screen. From here the bill payer can pay or view their current invoice.

17. The amount due presented to the bill payer will be uploaded by the biller via data file

18. Account Activity will enable the bill payer to access historical invoices and posted payments

19. Clicking View Current Invoice will generate a summary invoice as PDF, so it can be saved externally, printed or ed.

20. Additionally, billers can opt to upload PDF versions of actual invoices, which can itemize services and present bills in a detailed format familiar to the bill payer

21. Clicking Pay Invoice will enable the bill payer to pay their current invoice via eCheck, presented against a checking account of their choosing.

22. Fill in all eCheck Fields and click Next.

23. Bill payer will now see a copy of the instrument which will be presented for payment against their checking account. Once the eCheck has been validated, click Make Payment

24. Billers can tailor specific terms, conditions and qualifications associated with paying by eCheck here

25. Confirmation screen appears verifying payment was made

26. Clicking Log Out will return to the login screen again

27. Bill payer address associated with the bill pay account will also get a confirmation once bill is paid