1. What causes a false dispatch?
Chapter 5
Alarms: The First Line of Defense
What causes a false dispatch?
© 1999 National Burglar & Fire Alarm Association 5-1

2. What Causes False Dispatches?
In the past
Equipment Quality
Installation Quality
Misapplication of Equipment
Weather
User Inexperience
Today
User Error
© 1999 National Burglar & Fire Alarm Association 5-2

3. Which False Dispatch Problems Do We Fix First?
National Study of False Alarms- SIA-STAT- 1994
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4. Residential User - Movement Related Errors - 75%
National Study of False Alarms- SIA-STAT- 1994
© 1999 National Burglar & Fire Alarm Association 5-4

5. Residential Keypad -Related Errors - 25%
National Study of False Alarms- SIA-STAT- 1994
© 1999 National Burglar & Fire Alarm Association 5-5

6. Commercial - User Caused False Alarms - 48%
National Study of False Alarms- SIA-STAT- 1994
© 1999 National Burglar & Fire Alarm Association 5-6

7. Commercial User - Keypad-Related Errors - 58%
National Study of False Alarms- SIA-STAT- 1994
© 1999 National Burglar & Fire Alarm Association 5-7

8. Commercial User- Movement -Related Errors - 33%
National Study of False Alarms- SIA-STAT- 1994
© 1999 National Burglar & Fire Alarm Association 5-8

9. Alarms: The First Line of Defense
1- Introduction
2- What is an Alarm System
3- What is A False Dispatch
4- Impact of False Dispatches
5- Causes of False Dispatches
6- Preventing False Dispatches
7- User Controls
8- Sensors
9- The Control
10- The Central Station
11- How Authorities Respond
12- What to expect for Alarm Co.s
13- The Alarm Ordinance
14- Sources of Information
15- Site Survey
Next
Chapter
5 Minute
Break
10 Minute
Break
30 Minute
Lunch
60 Minute
Lunch
© 1999 National Burglar & Fire Alarm Association 5-9