1. Randy Tebbe Service Engineering Manager
Question and Answer Application Release Formerly known as “Right Answers”
Randy Tebbe
Service Engineering Manager

2. Question and Answer link now available www.emersonclimate.com

3. Also available on the Copeland Customer and Wholesaler portals
Located on the front page of the Customer portal under “Q&A ” link

4. What is Q&A? / How was it built?
The Q&A link is a tool available to all Emerson customers
OEM’s, Wholesalers, Contractors, End Users
If you have access to the Emerson website you have access to this helpful tool
The Q&A tool was developed using all the current Emerson Application Engineering Bulletins, Wholesaler Bulletins* and Contractor Weekly data.
The information was formatted into questions, with the answer and a link to where the data was retrieved from.
All questions are searchable using “Key Words”
The more detail you place in your question the more precise the search results will be
* Addition of Wholesaler Bulletin coming soon

5. Once you click on the tile you will see the following search text box Now enter a question about any Emerson HVACR component or process

6. All results based on key words will now be available to view

7. Select the answer that best meets your needs, or browse through the options
Not only is the answer provided but a live link to the specific AE bulletin is provided, as well as options to share, or print the data.

8. Now Click on the link…
The latest version of the Application Engineering bulletin will appear, to answer any additional questions or to provide additional details as needed.

9. Share / Print / E-Mail Share Facebook / Twitter / LinkedIn / Reddit
Print to any available printer
this page

10. Was this answer helpful?
By Clicking Yes or No to this question you will be assisting future searches by prioritizing the answers as they appear in the original search fields.
If you select Yes, a quick “Thanks for your feedback” will appear
If you select No, you will be asked for additional information that will be used to improve the site and the answers provided within it.