1. Meeting the needs of groups new to HE Dr Sarah Hatfield and Dr Peter Haycock Widening Participation Unit

2. Background
Non-traditional students have different needs on entering HE from more traditional students
For student satisfaction and retention rates to be maintained, these needs must be addressed
A face to face staff training package and associated web resource have been developed

3. Approach Literature Survey Focus groups Analysis and interpretation
Report, web resource and PowerPoint presentation

4. Report and web resource
Based on literature survey and original research
Covers the nature of non-traditional students, their specific needs and how to address them
Modified to produce web resource

5. KKP Session PowerPoint presentation with group activities
Access to web resource in advance
Summarises the report and allows discussion

6. Outcomes 1st KKP session well received
Discussions underway regarding incorporation into TLHEP
Paper in preparation for publication
Web resource to be made more widely available