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Professional Communications
Mrs. Lopez-Wyatt
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Why is email etiquette important?
We interact more with written word and the number of users and usage rates continue to grow is still considered a formal correspondence has quickly became a communication standard in the professional world
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The Basics Think twice about whether or not the content of your is appropriate for virtual correspondence-once you hit send, anyone might be able to read it. Respond to s within the same time span you would of a phone call Use professional font, not decorative Be conscious of responding to the sender and don't over use "Reply to All"
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Parts Of An To: Cc/Bcc: Subject Content Attachments Signature
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To and Cc/Bcc: To- indicates to whom the message is being sent
Make sure you have typed the correctly- double check
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Cc: Cc- (Carbon Copy) Another way of sending someone else a copy of the you sent to another person When using Cc, all recipients see who is receiving the message Cc originally meant carbon copy and has transitioned into "courtesy copy"
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Bcc: Bcc- Hides the persons email address from the other recipients
Only the person sending the & the person receiving the --even if others were sent a blind carbon copy as well--will know they received the .
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Communications Inquiry- Meredith Smith
Subject of This contains the topic of the message--give your reader an idea of the . When no subject is included, some services deliver the message to the junk mail. Examples of subject lines: Communications Inquiry- Meredith Smith 5th Block Class- James Ross Question about absence on 5/12 Erin Brooks Resume & Cover Letter
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Content/Body of Email:
Where your message is entered Before you type an answer these 2 questions... 1. Why am I writing this? 2. What exactly do I want the result of the message to be?
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Content/Body of Email cont:
Check your grammar Be efficient- s that get to the point are much more effective Re-read the before you send it Try to keep the brief
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Informative Speech-Ashley Allen
Attachments: When sending an attachment include in the the file name or what it contains Make sure the name of the attachment is well written and descriptive Business Cover Letter Informative Speech-Ashley Allen
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Signatures: A "sign-off" feature that's allows the sender to create additional information for the receiver Signatures maybe saved or pasted to the end of an . Signatures often list your name and title & other means of contact: s, addresses and phone numbers Rob Thorton
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Helpful Hints! ALL CAPS IS CONSIDERED SHOUTING
So is over punctuating!!!!!! Not using capitalization or punctuation makes s hard to read Don't use text messaging abbreviations they r confusing 2 ur readers Avoid emoticons
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When emailing teachers
Create an appropriate greeting: Hello Name, Good afternoon Name, Dear Name State the reason you are sending the I am ing you… Always attach documents. Never copy and paste them into the . In Microsoft Outlook you need to click the icon that looks like a paperclip in order to attach a document. State that you have included an attachment and request a confirmation receipt: I have attached a copy of my Name Assignment. Please confirm that you have received and can open this attachment.
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When emailing teachers
Ask any questions you might have about future assignments. Be sure to provide specific details about the assignment. Ask a clear and concise question so your teacher will understand your needs. Thank the recipient of the and bid farewell: Thank you very much, Thank you and have a wonderful day
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