1. ETIQUETTE

2. WHY SHOULD YOU CARE?
I do, your professors and bosses will, and you should too!
People form impressions about you based on your written communication
Being clear, concise, and respectful enables your message to be understood
It’s good practice for the future—you will be expected to implement these skills no matter what you do post-high school
s are great! When appropriate, they are an excellent way to gain information and clarification—as well as communicate—about the class.

3. BASIC RULES
Include a subject heading that is relevant to the content of your message
Proper greeting/closing
Think: would the content of your message be better said in-person rather than via ? If so, come see me!
Keep the brief
If your message is a complicated one, then it would be better discussed in-person
There should be no spelling, grammar, or punctuation errors
Are you using proper sentence structure? First word of each sentence capitalized? Appropriate punctuation? 
Proofread carefully before sending!
Language, font, and tone need to be professional and respectful
keep your audience in mind
You should make adjustments based on whether you are ing a teacher, parent, or friend
Do you already have the necessary information to answer your own question? Make sure you have put in the time to explore your issue before sending me an
Say thank you!

4. WHAT YOUR EMAIL SHOULD ALWAYS INCLUDE
A courteous greeting
Dear Ms. Fazio,
A courteous closing:
Thank you very much for your help.
Sincerely,
Your full name
Include all relevant details and information necessary to understand your question
While not required, it is always nice to follow-up to any replies with a “thank you,” to acknowledge you received the message

5. BEFORE YOU HIT SEND…
Is this a message that is appropriate for an , or would it be better to discuss in-person?
If your question requires more than a short response, I am going to tell you to come see me (I’m nice, I promise!)
Did you put in a subject?
Did you clearly frame your question?
Is your language appropriate?
Is your tone polite?
Do you have a proper greeting?
Closing?
Are there any grammar/spelling/punctuation errors?

6. GOOD TOPICS FOR AN EMAIL
You want to know if I am available at a certain time
You have a question that you could not answer on your own, and can be answered in a short response
You are not in school and need to speak with me (Note: please first check Google Classroom (English I)/Canvas (OnRamps) to see what you missed when you were absent).

7. BAD TOPICS FOR AN EMAIL Turning in an assignment
This is all done through Google Classroom/Canvas
Asking what your grade is or what assignments you are missing
You can see your grade and missing assignments on Aspen
Asking what you missed when you were absent
All assignments are posted on Canvas
Asking for extensions on a paper or project
Should be done in-person at least a week in advance of the deadline
Anything that requires an extended conversation
Must be done in-person

8. A REAL (GOOD) EMAIL I GOT LAST YEAR

9. A REAL (BAD) EMAIL I GOT LAST YEAR

10. WHAT MS. FAZIO WILL DO
Reply to all s within 24 business hours (I respond to s between 8:20am and 4:15pm). Expect any s sent after that time to get a response the following school day.
Make sure the s I send to you also follow the rules!