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2011 Member Busyness Survey

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Presentation on theme: "2011 Member Busyness Survey"— Presentation transcript:

1 2011 Member Busyness Survey

2 Has patient volume changed by more than 10% in the past year?

3 By how much has patient volume increased in the past year?

4 By how much has patient volume decreased in the past year?

5 Have any of the following occurred in the past year
Have any of the following occurred in the past year? (Check all that apply)

6 Do you intend to do any of the following in the next 2 years?

7 Are you currently placing dental implants?

8 Do you plan to place implants in the next 5 years?

9 What is your primary motivation for placing implants?

10 Which of the following will have a major effect on your practice over the next 3 years? (Check all that apply)

11 If patients decline treatment, what is the reason they cite most often?

12 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Number of untreated cases

13 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Cases started by referrers

14 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Retreatments

15 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Broken instrument retrievals

16 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Post removals

17 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Surgical endodontics

18 In the last 2 years, how has the nature of the endodontic treatments you perform changed? Implants

19 In the past 2 years, how has the nature of your referrals changed
In the past 2 years, how has the nature of your referrals changed? Referrals from existing relationships with GPs/specialists

20 In the past 2 years, how has the nature of your referrals changed
In the past 2 years, how has the nature of your referrals changed? Referrals from GPs/specialists with whom you’ve had no previous relationship

21 In the past 2 years, how has the nature of your referrals changed
In the past 2 years, how has the nature of your referrals changed? Insurance carrier referrals

22 In the past 2 years, how has the nature of your referrals changed
In the past 2 years, how has the nature of your referrals changed? Self-referrals by patients

23 In the past 2 years, how has the nature of your referrals changed
In the past 2 years, how has the nature of your referrals changed? Referrals from your marketing efforts

24 If you market your practice, do you use a practice website?

25 If you market your practice, do you use social media (Facebook, Twitter, Groupon)?

26 If you market your practice, do you use radio ads?

27 If you market your practice, do you use newspaper ads?

28 If you market your practice, do you use mailings?

29 In the past 2 years, how has nature of your practice management changed? Have you taken an associate/partner?

30 In the past 2 years, how has nature of your practice management changed? Have you dissolved an associate/partner relationship?

31 In the past 2 years, how has nature of your practice management changed? Have you increased staff man-hours?

32 In the past 2 years, how has nature of your practice management changed? Have you reduced staff man-hours?

33 In the past 2 years, how has nature of your practice management changed? Have you increased office hours?

34 In the past 2 years, how has nature of your practice management changed? Have you reduced office hours?

35 In the past 2 years, how has nature of your practice management changed? Have you opened a satellite office?

36 In the past 2 years, how has nature of your practice management changed? Have you offered third-party financing to patients?

37 In the past 2 years, how has nature of your practice management changed? Have you offered discounts to patients?

38 In the past 2 years, how has nature of your practice management changed? Have you offered an in-house payment plan to patients?

39 In the past 2 years, how has nature of your practice management changed? Have you remodeled/purchased new equipment to attract patients?

40 In the past 2 years, have you used the AAE Practice Promotion Idea of the Month e-newsletter to assist with practice promotion?

41 In the past 2 years, have you used the AAE Community Outreach Toolkit to assist with practice promotion?

42 In the past 2 years, have you used the AAE research reports on the dynamics of referral to an endodontist to assist with practice promotion?

43 In the past 2 years, have you used the AAE patient education materials in print or online to assist with practice promotion?

44 In the past 2 years, have you used the ENDODONTICS: Colleagues for Excellence newsletter to assist with practice promotion?

45 In the past 2 years, have you used the Website resources (tooth images, videos, guidelines/position statements, etc.) to assist with practice promotion?

46 Age:

47 AAE membership status:

48 Primary work setting:

49 I reside in:


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