1. Strategic Planning: Metrics
Thursday, January 17, 2019
Ray wanted the focus of this meeting to be metrics and how we use them to move forward. His guidance from the new board chair, Lorne Adrain is that metrics will be used for performance measurement and outcomes.

2. CCRI Mission
“The Community College of Rhode Island is the state's only public comprehensive associate degree-granting institution. We provide affordable, open access to higher education at locations throughout the state. Our primary mission is to offer students the opportunity to acquire the knowledge and skills necessary for intellectual, professional, and personal growth through an array of academic, career and lifelong learning programs. We meet the wide-ranging educational needs of our diverse student population, building on our rich tradition for excellence in teaching and our dedication to student success. We set high academic standards, champion diversity, respond to community needs, and contribute to our state's economic development and the region's workforce.”
As always, focusing on our mission is critical. Is our mission universally understood?

3. Agenda Key to our Success Environment Scan
Where we were (5 years ago/Last Year)
Where we are
Staying true to mission?
Affordability?
Where we need to go
Enrollment/Retention/Graduation/Transfer
Revenue enhancements and Expense cuts
Resources: Financial/People/Space/Productivity
How do we get there?
Metrics
The Data Driven University
Key to our Success

4. Informing Our Work

5. Developing a Strategic Plan
Strategy should guide and align actions, with effects and risk in mind;
The ability to think critically is an imperative; and
Strategy is just an outline until it is resourced.
Human relations skills are even more important;
MAKING CHOICES
GETTING THINGS DONE
FORMULATE
STRATEGY
EXECUTE
STRATEGY AS A GUIDE
WHERE
ARE
WE?
SHOULD WE GO?
HOW DO
WE GET
THERE?
ARE WE?
GETTING
WHO
AM I?
CONTROL AND
MEASURE
PERFORMANCE
IMPLEMENT
DEVELOP
VISION AND
ASSESS THE
ORGANIZATION
CONDUCT
PERSONAL
INVENTORY
ASSESS
DECIDE
ASSURE
LEAD CHANGE
Guiding Principles
Challenge all assumptions
Be relentlessly skeptical
Stay focused on the main thing
Find ways to create value
Identify and use effective metrics
Changing Lives!

6. Questions from Strategic Change From CCRI Strategic Plan
Who will our students be?
What should we teach?
How should we teach it?
How will students learn?
What are society’s needs?
How does society expect us to meet its needs?
What role will learning play?
How will we pay for it?
What students will we teach?
What will our students learn?
What resources will we need?
How will we measure success?
Position the college…
Strengthen culture of academic excellence…
Maximize efficiency…
Develop measurement standards…
Our questions are valid ones asked by other higher education organizations. Where do we stand?

8. Environment Scan New Governor
Power Struggle in Legislature (27 new legislators)
New Board with focus on metrics
Proposed Legislation to merge BoGHE and K-12 Board
CBA uncertainty; labor/benefits uncertainty
Cost of education
Lack of accountability in containing college costs
Need to increase degree attainment with status quo of remedial education!
Rhode Island does not value funding of public education.
What does this environmental scan mean for us?

9. Comparison (From 3 Years Ago)
CCRI Today
CCRI Future
Budget/economic uncertainty
Bad Debt at $1 million
Declining state support
Manual Processes
Mgmt processes flawed
Collective Bargaining Constraints/Bureaucratic Restraints
Paper based
Enrollment is up
Physical Plant neglect
Moving toward data driven decisions
Retention/Graduation/Transfer
???
Bad debt decreasing
Tough to Forecast
Decline continuing
Automated Processes
Updated processes
CBA relief?
Web based
Can’t continue with present funding
Address Unfunded Maintenance
Data driven decisions 90-93)
Academic Accountability

10. Current Budget Situation
Uncertainty?

11. And as a result………
……….not much change

12. An Honest Institutional SWOT? Can we do this?

13. Metrics (What will we use?)
Diffused/Not Focused
Education Advisory Board
Data Driven website
Delta Project
First Year Experience
Wabash
NACUBO/EACUBO
CCRI Institutional Research
Examples of data being used to aid in strategic decision making.

19. Amer. Ind./Alaska native Native Hawaiian/Pacific
CCRI FT
CCRI PT
CCRI Students
Rhode Island US
White
88.2 85
65.4
88.3
79.6
Black
5.6
2.9
8.5
6.4
12.9
Amer. Ind./Alaska native
0.2
0.6 1
Asian
2.1
0.7
2.8
4.6
Native Hawaiian/Pacific
0.1
2 or more races
8.4
25.9
1.7
Hispanic/Latino
3.7
2.3
13.3
12.1
15.8

21. Great Example of Benchmarking

22. Do You Want To Be Average? Ray DiPasquale
Questions?
Next steps?
Joint meeting of strategic planning executive committee and NEASC committee
NEASC training