1. Modernise your meetings
Mal Harrison

3. Meeting Rules Using clear, simple language Not interrupting
Respecting others’ privacy and personal space
Confidentiality
Unacceptable language
Not holding private discussions between individuals
Directing all contributions “through the Chair”
Timekeeping
Smoking
Eating and/or drinking
Switching off mobile phones
Equal opportunities
Recognising and respecting others’ views / contributions
Listening (you may learn something)
Accepting differences in people’s ability to communicate

6. Behaviours and values
Openness and Honesty (It is a shared responsibility to ensure that all members feel safe to express their opinions
Participation and Equality (Everyone’s contribution is to be recognised and valued
Open to Challenge (Any group member may be challenged in order for the group to learn and change
Fairness: The group must ensure that everyone involved has an equal voice
Accountability: All members share responsibility for decisions taken by the group

7. Meeting Assessment Checklist
Think about a meeting you attended recently
Circle or No

8. Skills and Qualities Public speaking Active listening
Questioning/Clarifying/Summarising
Problem solving
Decision making
Negotiation
Defusing difficult situations
Planning & organisation
Team working/ team building
Leadership
Objectivity
Prioritising
Assertiveness/being firm but sensitive

9. Understanding Behaviours

10. Non-Verbal Communication
Facial expressions – e.g.
Yawning = boredom? Frowning = displeasure?
Body postures – e.g.
Folded arms = defensiveness? Leaning forward = interest?
Gestures – e.g. Finger pointing = aggression? Outstretched hands = willing to compromise?
Mannerisms – e.g.
Tapping fingers or pens = impatience? Fiddling = nervousness?

11. We all have bad habits..

12.  The Human Zoo explores the foibles, quirks and behaviour of that most fascinating of species – us!!!
Who is in your zoo?

13. We all have bad habits
Have there been times when we take on some of the characteristic of animals?
Rabbit – runs away as soon as they sense any difficulty or jump to another topic
Elephants – block the path to achieving anything
Monkeys – fool around and chatter a lot
Frogs – croak on an on about the same subject
Chameleons change colour depending on who they are with

14. Evaluation forms, please.

15. I hope to see you all again, very soon.
Thank you
Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.
Margaret Mead