1. Trainer notes SESSION 1 INTRODUCTION TO THE PROGRAMME
Objective – at the end of the session participants will:
understand the context within which the program is running
understand the shape of the five days , nature and style of the program
shared their background and objectives for the program with each other (and hopefully seen some common ground)

2. Trainer notes TRAINER AGENDA
establish the backgrounds and objectives of the participants
may be gain some idea of who are likely to the tem players and who may have difficulty interacting with others
find out experience they have in their particular roles
begin to formulate balanced syndicate groupings

3. Trainer notes TRAINER PREPARATION Prepare the flips for this session:
welcome – name of the programme
agenda for to day
housekeeping issues
structure for instructions

4. Trainer notes
MATERIAL CHECKLIST Equipment Slides/pp Handouts/materials

5. Trainer notes TRAINER PREPARATION Prepare the flips for this session:
welcome – name of the programme
agenda for to day
housekeeping issues
structure for instructions

6. A few questions … WHEN WE STARTED OUR JOB
Did we really have shared vision – common understanding – what kind of support members need and for what?

7. Three examples… HYGIENE GARD BUS DRIVER´S LICENCE ASSISTANT NURSE
Where is the difference?

8. Three examples… HYGIENE GARD BUS DRIVER´S LICENCE ASSISTANT NURSE
Common factor – DECISION MAKING PROCESS!

9. Decision Making and Support
Member Decision Process Support is a value creating process!
Recognition
of needs
Evaluating options
Resolving
conserns
Decision
Implementing
VALUE = BENEFITS - COST