1. FIRST TIME ATTENDEES: LEARN TO NETWORK LIKE A PRO Monday, October 7 th, 2013 3:00pm – 4:00pm

2. GEORGIA ANGELL Director of Agent Relations The Cartwright Companies

3. EXPAND YOUR BUSINESS NETWORK

4. PREPARE What Services Do I Need? Identify the Services Where Do I Need It? Specific Locations Who Do I Get It From? Visit Exhibits

5. NETWORKING Talk to people you do not know Introduce yourself – 30 second commercial Give yourself completely to the conversation Ask questions and LISTEN (80/20 rule) Do teach/Dont sell Introduce others that join you

6. WHERE IS EVERYONE? Spend time in Network Central Visit Exhibits Attend IAM Meetings and Events Utilize Meeting App Convention Center Hotel Lobbies and Refreshment Areas

7. I SEE SOMEONE I WANT TO TALK WITH! How to Enter a Conversation How to Exit a Conversation

8. SOCIAL ETIQUETTE Make good eye contact (60% rule) Make a good first impression Respect personal space Have a mint and share Spend 10 minutes with each person Hold your drink in your left hand Enjoy the Exhibitors goodies, but stay for a chat

9. BUSINESS CARDS Properly hand your card to your potential business partner Look at the card you just received Have a conversation when handing out your card Write notes on the back of a card (Where you met, physical attributes, conversation points) Do not run out of cards

10. HEALTH Get enough sleep Exercise Eat Reasonably Wash your hands frequently Use hand sanitizer Drink – but have some water too

11. GENERAL IDEAS Always wear your identification tag Place your name badge on your right side Be brave – introduce yourself. First, Last Name, Company (No title) Bring a jacket or sweater to the meeting rooms Wear comfortable shoes Keep your cell phone charger with you

12. AFTERWARDS Review the business cards you collected Email or call the person or connect via Social Media (LinkedIn, Facebook, Twitter, Skype) Reference where you met (Opening Reception, Exhibit hall, Knowledge Lab, etc) Mention something personal about the person (from your notes on the business cards)

13. IAM New Website and Social Café Create an individual profile *** Education, Travel, Sports, Interests Forums - Open discussion, RPP members, Committee members, etc. Knowledge Lab Tuesday, October 810:30am – 11:30am REVEALED: Tour the All-New IAM Website and Social Café

14. MONDAY, OCTOBER 7 Exhibits Are Now Open Appy Hour Reception YP35 Member Reception New Member, First Time Attendees Reception Ladies in Moving (LIMA) Reception Opening Reception Casino Night – Benefits Alan F. Wohlstetter Scholarship Fund

15. TUESDAY, OCTOBER 8 IAM Membership Breakfast (Hall of Honor, Scholarship Recognitions, State of IAM Address) Exhibits Are Open Knowledge Lab – New IAM Website and Social Cafe Exhibitor Cocktail Reception Core Membership Meeting Knowledge Lab – FMC & FMCSA Presentations YP-35 Membership Meeting

16. WEDNESDAY, OCTOBER 9 Buffet Breakfast Exhibits Are Open Claims Panel Knowledge Lab – Codification Standard ISA Membership Meeting Lunch in Exhibit Hall (Network Central) Knowledge Lab - Compliance Military and Government Affairs Panel Knowledge Lab – US Bank Payments IAM Logistics Network Meeting YP-35 Social Mixer

17. THURSDAY, OCTOBER 10 Breakfast with the Exhibitors Exhibits Are Open Governing Membership Meeting Special Session (Associations, Government/Military Moving) Closing Reception Banquet and Entertainment Dancing

18. Knowledge Labs Monday, October 7 4:00pm – 5:00 pm: Appy Hour Reception Tuesday, October 8 10:30am – 11:30am: REVEALED: Tour the All-New IAM Website and Social Café 3:00pm – 4:00pm: Are You in Compliance? FMC and FMCSA Presentations / New Policies and Regulations

19. Knowledge Labs Wednesday, October 9 10:30am – 11:30am: Cracking the Code: How IAM Codification Standard Can Help You Save Money, Time and Increase Efficiency 1:00pm – 2:00pm: Complying with Sanctions, SDNs and Trade Embargos 4:00pm – 5:00pm: U.S. Bank Freight Payments. Outlook2014: Global Economic Forces Impacting Freight & Household Goods

20. IAM MOBILE APP The Only Annual Meeting Tool You Need!

21. IAM MOBILE APP Full Attendee List Schedule of events Your calendar of appointments Message attendees Listing of exhibitors and sponsorsMap of the booths The one item you'll rely on for the entire conference - to get you where you need to go and set meetings with those you need to speak with. It's all on the app! Download the app Log in using your IAM Registrant ID (the 7-digit number on the email confirmation you received after registering for the conference) Password IAM2013 (case sensitive)

22. IAM MOBILE APP "Appy Hour" reception Monday, October 7, at 4:00pm - 5:00pm Convention Center East, Ballroom C The "App-bassadors" will be happy to help you

23. AS WE MOVE FOWARD Smile Laugh Go Meet Someone New Remember…….. The person next to you could be your new business partner!! And have a successful and fun Annual Meeting

24. FIRST TIME ATTENDEES: LEARN TO NETWORK LIKE A PRO Monday, October 7 th, 2013 3:00pm – 4:00pm