1. Why Care about Diversity?

2. Culture =
Ethnic group = group __________________ on basis of culture or nationality
Possible distinctions:

3. Health Disparities text p. 532: examples Causes?
Study p. 535: stages of cultural competence
Study p. 540 and 541, Tables 16-9 and 10

4. Little show of emotions
Cultural Values
European-American
African-American
Asian
Individual
Group
Value competition
Value competition
Value cooperation
oriented
Under-standing
Surface harmony
Majority rule
Consensus rule
Authority rule
Little show of emotions
No show of emotions
Action
Express
Emotions!

5. Cross-Cultural Communication
Understand _____________________
Acquire basic knowledge of __________________ of target group
Seek to understand within the context of ________________________
Be respectful

6. Cross-Cultural Counseling Read text pages 543-544
Reinforce the _______; accept the _______; promote change in the ________
Check for client understanding and acceptance
Recognize diversity __________ to avoid ________
Remember: All people are people!!