1. Travel Industry Solutions
Clicct Solutions
Travel Industry Solutions
Sales Presentation notes:
Important to build trust
Establish credibility through Travel Industry Knowledge
Show expertise and experience in utilizing technology in business
For
JOHN DOE Travel TOURS

2. State of the Travel Industry
Marketing
Company Product, Quality and Price Differentiation is major focus
Company Reputation and Recognition in marketplace
Directed to satisfied customers
Core Business Processes
Improvement through greater efficiency
Effectiveness of Financial Management Systems
Key focus on up-to-date financial information to drive effective B2B management
Customer Retention
Drive increased incremental revenue by better understanding of customer behaviours using Customer Relationship Management system
Quotes and Bookings
Replacement of cumbersome and ineffective legacy systems
Use of integrated application solutions to improve productivity
Expanding use of automated online booking processes
Efficient Customer Service (quote to booking)
Supplier Management
Need for better Information Management driving investment in improved Tour Operator Solutions
Investment in modern information systems technology
Supplier and Product Management systems improve operational efficiency and financial returns
Travel Businesses today are under a lot of pressure to be more effective in their business.
But the one thing that customers expect is that they get everything quickly (quote and booking) so businesses have to respond quicker or they lose business.

3. Travel Industry Key Messages Improve business processes (Productivity)
Invest in Technology (An Enabler)
Customer Quote and Booking Process
Accounting Process
Supplier/Product Contract Process
Integrated Web Site/Online Booking Process
Improve Effectiveness (use of people)
Reduce Cost of Operations
Availability of Business Information
(Business Intelligence)
Technology is an enabler to do things quicker and more accurately (no mistakes that are costly).

4. “John Doe Travel Tours”
Business Needs (Specific to Industry)
Improve Business Controls
Up-to-Date Financial Information
Daily Transactions
Month-End (Close)
Year-End (Accountant Software)
Improve Operational Effectiveness
(quote/booking/payments)
Reduce Quote/Booking Time
(Cost of Operations)

5. Solution Support Product Development (Versions and Releases)
Current Release – 2.3
Communication on Upgraded Functionality
New System Functionality Requests
Ongoing Support
On line (Logging System Issues)
On-line training (on-going for new features)
Communication on System Fixes/Changes
Customer Support/Product Alerts
Help Line (Request for Aid)

6. Clicct Business Processes
Key Processes
Building and Maintaining Hotel Contracts
Quote System
Simplified Booking System
Online booking (from web site)
Select Preferred Hotel (Information)
Dynamic Packaging
Transfers/Excursions
Child price inclusions
Supplier Contracts and Payments
Invoicing System
Integrated Customer Payments (Credit Card)

7. Clicct – Software Investment
Subscription License (Software Lease)
Term Contract (3 year)
Modular License (Applications)
Options for additional modules
AgentsOnline System
Integration for EFT/Credit Card?
Reporting
CRM
Technology Protection and Support
Extend the Term

8. Why Clicct Solutions? Cloud Solution (Software as a Service)
Affordable Cost Effective Solution
Quick to set up and implement (hosted)
Hosted by Respected/Secure Company
Easy to learn (hands on training)
Ongoing Support/Help Line
Regular Upgrade to New Versions
Software used is latest Technology
Flexibility in Providing Information