1. Effective & Exciting Information Literacy outreach efforts for international & ESL students John Hickok, MLIS, MA Coordinator of Library Instruction ESL Librarian California State University, Fullerton

2. Second session (1 ½ hours): International/ESL student challenges International/ESL student challenges Customizing instruction sessions for Intl/ESL students Customizing instruction sessions for Intl/ESL students Improving interaction with Intl/ESL students Improving interaction with Intl/ESL students

3. Challenges

4. Challenges concept of librarian may be a very low-skilled or unhelpful clerk concept of librarian may be a very low-skilled or unhelpful clerk CULTURAL

7. Indonesia study: Who do students go to if they need to find information? 1. Their friends 2. The Internet 3. Their professor 4. A librarian

8. Librarians viewed as unhelpful due to being unavailable/hidden…

13. Just a reminder against blanket generalizing…

15. Challenges concept of librarian may be a very low-skilled or unhelpful clerk concept of librarian may be a very low-skilled or unhelpful clerk concept of library may just be a study hall concept of library may just be a study hall CULTURAL

19. Challenges concept of librarian may be a very low-skilled or unhelpful clerk concept of librarian may be a very low-skilled or unhelpful clerk concept of library may just be a study hall concept of library may just be a study hall cultural communication traits cultural communication traits CULTURAL

20. for example… dont bother a person working dont bother a person working admission of not knowing = losing face admission of not knowing = losing face just nod & smile, even if you dont understand just nod & smile, even if you dont understand

21. He nodded & smiled!

22. Challenges

23. Challenges Fear of mispronouncing words… Fear of mispronouncing words… Im going to put you in their shoes… Im going to put you in their shoes… LANGUAGE

24. Pronounce this… Srinakharinwirot Srinakharinwirot

26. Challenges Fear of mispronouncing words… Fear of mispronouncing words… Stress of not being able to express themselves (limited vocabulary) Stress of not being able to express themselves (limited vocabulary) LANGUAGE

27. An exercise… Describe the following photo in whatever Spanish (or French, or etc.) you can remember from High School… Describe the following photo in whatever Spanish (or French, or etc.) you can remember from High School…

29. Challenges Fear of mispronouncing words… Fear of mispronouncing words… Stress of not being able to express themselves (limited vocabulary) Stress of not being able to express themselves (limited vocabulary) Inability to understand the librarians answers Inability to understand the librarians answers LANGUAGE

30. How would you react to this sentence? Congratulations! You have just won a brand new gubflah ! Take this coupon to any retail location where gubflahs are sold to redeem it; youll be glad you did!

31. How would an ESL student react to this sentence? Okay, now youll definitely want to consult ABI/Inform. With it, youll be able to complete the assignment your professor has given you. And youll be happy to know you can get ABI/Inform at home!

32. Challenges accustomed to standardized exams…not original research accustomed to standardized exams…not original research negative experiences with libraries (disappointing resources) negative experiences with libraries (disappointing resources) PRIOR EXPERIENCE

34. Challenges accustomed to standardized exams…not original research accustomed to standardized exams…not original research negative experiences with libraries (disappointing resources) negative experiences with libraries (disappointing resources) accustomed to copying works, and relying on other students theses accustomed to copying works, and relying on other students theses PRIOR EXPERIENCE

37. Customizing Instruction Sessions The traditional BI/LI session: easy to slip into lecture mode (heavily verbal) easy to slip into lecture mode (heavily verbal) easy to rush (lots to cover) easy to rush (lots to cover) easy to use terms that we may not even realize are unfamiliar easy to use terms that we may not even realize are unfamiliar

38. Customizing Instruction Sessions The customized intl/ESL session: experiential! Incorporates a physical tour (yes, your heard right: a physical tour!) experiential! Incorporates a physical tour (yes, your heard right: a physical tour!)

39. TOUR

40. Experiential instruction involves having students participate in going to the open shelves, rather than just being told about them; having students actually look up books on their country, rather than just seeing a demo about it; having students collaboratively assemble a correct APA citation, rather than just be given a handout about it; and all the while, comparing what they are experiencing with their own schema their home contextof libraries. Experiential instruction involves having students participate in going to the open shelves, rather than just being told about them; having students actually look up books on their country, rather than just seeing a demo about it; having students collaboratively assemble a correct APA citation, rather than just be given a handout about it; and all the while, comparing what they are experiencing with their own schema their home contextof libraries. --John Hickok

41. (shameless plug) Practical Pedagogy for Library Instructors: 17 Innovative Strategies to Improve Student Learning Douglas Cook and Ryan Sittler, editors Chicago: ACRL, June 2008

42. …more discussion of the principles behind experiential learning (e.g., Vygotsky) and the benefits over traditional direct-instruction…

43. Customizing Instruction Sessions The customized intl/ESL session: experiential! Incorporates a physical tour (yes, your heard right: a physical tour!) experiential! Incorporates a physical tour (yes, your heard right: a physical tour!) contextual! Draws upon their schema or prior experience, to give context contextual! Draws upon their schema or prior experience, to give context

45. Thank you for attending!