1. What should a decision-maker know?
[insert your institution’s logo]
What should a decision-maker know?

2. Erasmus+ Project: Internal Quality Management in Higher Education
High-quality teaching and learning with competent personnel to educate competent graduates.
Our goal is:
Erasmus+ Project: Internal Quality Management in Higher Education

3. How can we evaluate and improve the quality of teaching and learning?
With the Internal Quality Management (IQM) Procedure for Higher Education.
Erasmus+ project: Internal Quality Management in Higher Education

4. Overview What IQM Procedure Why recent developments
For whom higher education institutions
Who participative approach
How 3 steps: define, screen, enhance competences
When timeframe

5. Erasmus+ Project: Internal Quality Management in Higher Education
WHAT
What is the IQM Procedure about?
Erasmus+ Project: Internal Quality Management in Higher Education

6. What is the IQM Procedure about?
We propose implementing a procedure for internal quality management in competence-based higher education (IQM Procedure)
Higher education institutions usually define the competences students ought to acquire during a study programme.
The IQM Procedure:
helps evaluate whether students are acquiringthe intended competences,
focuses on the continuous improvement of the study programme.
Note: Competences are also called qualifications,
Day 1 skills or program learning outcomes.
Erasmus+ Project: Internal Quality Management in Higher Education

7. What is the IQM Procedure?
The IQM Procedure consists of three steps:
Define competences
Screen competences
Enhance competences
Erasmus+ Project: Internal Quality Management in Higher Education

8. Erasmus+ Project: Internal Quality Management in Higher Education
WHY
Why should we implement the IQM Procedure at our higher education institution?
Erasmus+ Project: Internal Quality Management in Higher Education

9. Why a new procedure?
Paradigm shift in quality management is needed to evaluate and improve competence-based higher education.
There has been a shift from teacher-centred learning (input) to student- centred learning (competences) in the European Higher Education Area (EHEA).
Increased mobility of students, graduates and higher education personnel.
Increased transparency and recognition within EHEA is expected.
New standards and guidelines for quality assurance in the European Higher Education Area were developed in 2015.
Erasmus+ Project: Internal Quality Management in Higher Education

10. Why a new procedure in our institution?
[Include Arguments strongly related to your institution, (e.g. in relation to institutional goals, specific benefits, external quality assurance requriements, etc.)
Erasmus+ Project: Internal Quality Management in Higher Education

11. Who developed the IQM Procedure?
The IQM procedure was developed by a consortium of researchers, quality assurance agencies, and practitioners in the field.
Erasmus+ Project: Internal Quality Management in Higher Education

12. Why the IQM Procedure? The IQM Procedure
focuses on students‘ competences at the programme level,
represents a flexible framework for any higher education institution,
focuses on continuous improvement of a study program,
stimulates discussion about students‘ competences in a higher education institution,
has been tested and implemented in different study programmes in different countries,
has easy-to-use materials available.
Erasmus+ Project: Internal Quality Management in Higher Education

13. Why the IQM Procedure? The IQM Procedure
is based on recent developments
in the European Higher Education Area
in competence research, evaluation research, and implementation research
and considers needs of the stakeholders.
Erasmus+ Project: Internal Quality Management in Higher Education

14. [Add information or something that might lead decision-makers to choose our product.]

15. Erasmus+ Project: Internal Quality Management in Higher Education
FOR WHOM
Who is the IQM Procedure for?
Erasmus+ Project: Internal Quality Management in Higher Education

16. Who is the IQM Procedure for?
Higher education institutions, who
want to provide higher education based on acquired competences,
are prepared to adjust their quality system,
have adequate resources
and are prepared to include multiple stakeholders (e.g. faculty and staff, students, employers, professional associations) in the procedure.
Erasmus+ Project: Internal Quality Management in Higher Education

17. Erasmus+ Project: Internal Quality Management in Higher Education
WHO
Who should be involved in the IQM Procedure?
Who will implement the IQM Procedure?
Erasmus+ Project: Internal Quality Management in Higher Education

18. Who should be involved in the IQM Procedure?
Participative approach
Decision-makers,
Teaching and support personnel for a specific study programme or part of a study programme (pilot procedure) within our higher education institution,
Students
and future employers, professional associations...
Erasmus+ Project: Internal Quality Management in Higher Education

19. Who will implement the IQM Procedure?
A group known as the IQM team will implement the IQM Procedure within a specific study programme.
The IQM team
will work with a specific study programme within our higher education institution,
includes representatives of different stakeholder groups.
Erasmus+ Project: Internal Quality Management in Higher Education

20. Erasmus+ Project: Internal Quality Management in Higher Education
HOW
3 Steps: define, screen and enhance competences
Erasmus+ Project: Internal Quality Management in Higher Education

21. How is the IQM procedure implemented?
The procedure should be approved and supported by top management (decision-makers) within the institution
Nomination of the IQM team and allocation of required resources
Information campaign for stakeholders
Workshops for IQM team, teaching faculty, and students
Events and meetings for stakeholders
Erasmus+ Project: Internal Quality Management in Higher Education

22. The IQM Procedure
The IQM team then implements the procedure step-by-step:
The IQM Procedure can be used as a continuous procedure for monitoring purposes, leading to the continuous improvement of a study programe.
Erasmus+ project: Internal Quality Management in Higher Education

23. Step 1: Define Competences
In Step 1 – We develop a competence model.
we check whether the competences students should acquire at the end of a study are formulated according to five quality criteria derived from competence research
and improve the formulation of competences if necessary.
Erasmus+ Project: Internal Quality Management in Higher Education

24. Step 2: Screen Competences
In Step 2 - We collect screening information
which shows gaps between intended and perceived student competences
from students’ and faculty members’ perspectives,
provides insight into the quality of the teaching process from the students’ perspective.
We develop a report and communicate the results to stakeholders.
Erasmus+ Project: Internal Quality Management in Higher Education

25. Step 3: Enhance Competences
In Step 3
we analyse the screening information,
go into detail where necessary,
determine reasons for the strengths and weaknesses of the teaching and learning process
and develop quality assurance and enhancement measures.
Erasmus+ Project: Internal Quality Management in Higher Education

26. Erasmus+ Project: Internal Quality Management in Higher Education
WHEN
Timeframe
Erasmus+ Project: Internal Quality Management in Higher Education

27. Timeframe Define competences Screen competences Enhance competences
Sound implementation of a new procedure takes time.
Define competences
6 months ([from x to y])
Workshops and working groups, information campaign
Screen competences
Workshops, survey and report, information campaign
Enhance competences
Enhancing competences usually takes longer than 6 months. The IQM team will develop quality enhancement and quality assurance measures within 6 months. Initiating the measures might be the responsibility of decision-makers.
Erasmus+ project: Internal Quality Management in Higher Education

28. More Information For more information on the IQM
IQM-HE (2016). Handbook for Internal Quality Management in
Competence-Based Higher Education. Retrieved from
For more information on the IQM
Procedure, please see the
Handbook:
Erasmus+ project: Internal Quality Management in Higher Education

29. Background information
This template was developed during the course of the project ‘Internal Quality Management: Evaluating and Improving Competence-Based Higher Education.’
Erasmus+ Project: Internal Quality Management in Higher Education