1. Quality at NCD Quality department aims:
to support staff to raise standards of the student experience, through quality improvement/enhancement of teaching, learning and assessment
responsible for safeguarding the College reputation through the quality assurance of policies, procedures and systems

2. Quality Department Structure
Head of Quality – Kelly Miller
Quality Manager Apprenticeships – Vicky Barker
Quality Team Leader – Susan Oram
Quality Officers x 2
Tracey McKenna
Rachael Collingwood
Lead Practitioners x 2
Jo Hall
TBC
Apprentice Administrator – TBC
Where are we?
Neville Building – N205
Lead Practitioner
Lead Practitioner

3. Mentoring
The Quality Team are available to support staff in relation to quality assurance, data reporting and quality improvement.
Quality Managers
Quality Officers
Lead Practitioners

4. Quality Support We can support with: ProAchieve data and reporting
Scorecards
Training
Outstanding achievement
Programme files
Course structure and organisation
Audit
IQA documentation
IQA structure and requirements
Audits
Calendar

5. Quality Support Cont… Assessor support
Apprenticeship Quality Manager
Lead Practitioners
Performance monitoring and quality review documentation
Preparation
Understanding your data
Self assessment and quality improvement plans
Preparing to write your SAR and QIP
Monitoring performance throughout the year
Quality Improvement
TLA
Observation process
Learning walks
Developmental observations and support

6. Quality Contact Designated Quality Contact for each curriculum area
Regular meetings with teams
Regular short meetings with team to see if there is any way we can support you with regard to quality matters eg
upcoming FE file requirements,
feedback on common issues,
guidance on quality assurance processes and assistance with ProAchieve. 
These would just be short catch ups for us to discuss the matters above, as well as an opportunity for you and your team to ask any questions you might have.
This is not an administrative role but is a way of helping address any quality queries / issues / training needs before they might become problematic. 
It would be of benefit to meet on a regular basis and ensure that everything is in place. 
Copy available on intranet – Quality/FE/Training, resources and updates.

8. Audit points relate to timings of study programme activity.