1. Training and Maintaining Monkeys while Educating the Zoo Keepers Class ID CM2197
Dan Dankert Justin Zampardi
Mead & Hunt Mead & Hunt
BIM/CAD Manager Civil CAD Manager

2. Who we are: Dan Dankert
19 Years of experience from working the boards to IT Director
BIM/CAD Manager at Mead Hunt
Led Mead & Hunt from AutoCAD to Revit (A/S/MEP)
Led Potter Lawson from Hand to CAD drafting
Creates standards and provides internal training
Experience with many CAD tools including most from Autodesk
Revit Architecture 2012 Certified Professional
Active member of Wisconsin BIM Managers Group
Active member of Autodesk West Coast Virtual Design & Construction Group

3. Who we are: Justin Zampardi
Over 10 Years of experience in the AEC industry
Civil CAD Manager at Mead & Hunt
Professional Engineer
LEED AP BD+C Professional
AutoCAD and Civil 3D 2012 Certified Professional
Responsible for implementation, customization, training and support for projects nationwide.

4. Mead & Hunt National AEC Firm 110+ Years with nearly 450 employees
More than 20 offices coast to coast
Employee Owned
Named one of the Best Places to Work by CE News
Named one of the Fastest Growing Firms in the country the last few years by Zweig Letter
Services include: Aviation, Building, Hydro, Federal, Food & Industrial, Military, Transportation and Water Resources

5. Class Summary
Setting up a multifaceted approach to maintaining the best employees and process pays off big on project efficiencies and deliverables. You need excitement, passion, and buy-in of all involved, from management to the employees driving the software. We maintain our employees with just in time training, monthly updates from lessons learned on projects, weekly technical blog updates on our tools, and monthly quick read s to drive traffic towards our blogs and standards. Our internal blogs have on average of unique visitors daily! This way everyone on our team knows our capabilities, our processes, and has a basic understanding of our standards allowing knowledgeable and accurate communication between our employees and clients. We populate Quick Tips through our documents allowing them to be easily pulled out and used externally of our documents. The key in all of this is having visible management support in the process ensuring employees that the time commitment is backed by the company.

6. Learning Objectives At the end of this class, you will be able to:
Strategize your internal training for both monkeys and zoo keepers
Create effective direct and indirect training processes
Generate traffic to standards and training
Track the effectiveness of materials
Learn from our successes and mistakes!

7. 5 Ways to Implement Education at Your Firm:
Weekly Blog Communication
Monthly Newsletters
Monthly User Group Meetings
Yearly Employee Training
Yearly Management Conference

8. Weekly Blog Communication

9. Weekly Blog Communication
Target audience – Day-to-Day Users
Break blogs up per software
Make them easily accessible

10. Direct links to Blogs on Intranet homepage

11. Weekly Blog Communication
Target audience – Day-to-Day Users
Break blogs up per software
Make them easily accessible
Use category types for organization
Keep them to the point
Include pictures and examples
Include Lessons Learned from projects

12. Blog Post Examples

13. Blog Post Examples

14. Weekly Blog Communication
Target audience – Day-to-Day Users
Break blogs up per software
Make them easily accessible
Use category types for organization
Keep them to the point
Include pictures and examples
Include Lessons Learned from projects
Save them for future use/reference
Update them frequently
Tie into Outlook/Exchange for RSS feeds

15. Revit Blog Traffic (35 seats of Revit)

16. Monthly Email Newsletters

17. Monthly Email Newsletters
Target audience - PM/PE/PAs or infrequent blog visitors
Quick read
Highlight major announcements
Summary of monthly topics

18. Monthly Email Newsletters

19. Monthly Email Newsletters
Target audience - PM/PE/PAs or infrequent blog visitors
Quick read
Highlight major announcements
Summary of monthly topics
Provide links to blog posts
Make it visually interesting
Opportunity for internal marketing

20. Monthly Email Newsletters

21. Monthly User Group Meetings

22. Monthly User Group Meetings
Target audience - Power Users
Provide agenda / handouts
Open forum
Tips and Tricks
Software lesson learned

23. Monthly User Group Meetings

24. Monthly User Group Meetings
Target audience - Power Users
Provide agenda / handouts
Open forum
Tips and Tricks
Software lesson learned
Don’t make them mandatory
Provide incentives for showing
Encourage homework!
Make them fun!

25. Monthly User Group Meetings

26. Yearly Employee Training

27. Yearly Employee Training
Target audience – Individual / Project teams
Dedicated training lab
New employee training
Review standards

28. Yearly Employee Training

29. Yearly Employee Training
Target audience – Individual / Project teams
Dedicated training lab
New employee training
Review standards
Just-in-Time training
As requested per project / discipline
Workflow / Process updates
Set aside training time

30. Standards Documentation

31. Yearly Management Conference

32. Yearly Management Conference

33. Yearly Management Conference
Trade Show Booth:
Highlight software features
Showcase new services
Trends in the Industry
Discuss projects

34. Class Review

35. Learning Objectives in Review
At the end of this class, you will be able to:
Strategize your internal training for both monkeys and keepers
Create effective direct and indirect training process
Generate Traffic to standards and training
Track the effectiveness of materials
Learn from our successes and mistakes!

36. meadhunt.com dan.dankert@meadhunt.com justin.zampardi@meadhunt.com
Thank You!
meadhunt.com

37. Autodesk, AutoCAD* [*if/when mentioned in the pertinent material, followed by an alphabetical list of all other trademarks mentioned in the material] are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at any time without notice, and is not responsible for typographical or graphical errors that may appear in this document. © 2012 Autodesk, Inc. All rights reserved.